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VIP Tires & Service
128 Boylston Street, Brookline, Massachusetts, United States
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About the VIP Tires & Service
VIP Tires & Service is a premier car repair and store located at 128 Boylston Street in Brookline, Massachusetts. We are currently seeking experienced, certified automotive technicians to join our team. If you are looking to make more money and work in a great team culture, we encourage you to apply by clicking the CAREERS tab below, the JOIN OUR TEAM button, or emailing us at careers@vipauto.com. At VIP Tires & Service, we prioritize customer convenience by storing up to 10 of your most recently viewed tires for quick access, as well as allowing you to store your vehicles to make searching easier. Join us at VIP Tires & Service for top-notch car repair services and a fantastic team environment.
Photos of VIP Tires & Service
128 Boylston St, Brookline, MA 02445, United States
Opening hours of VIP Tires & Service
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 18:00
Sunday:
09:00 - 16:00
Reviews of VIP Tires & Service
"I am from out of state and had a bolt in my tire. I called and was able to get in the same day (on Sunday!). At first I needed 4 new tires. After they were able to look at my tire they could patch it and should be done quickly. I am very grateful and lucky to have someone take the time and honesty to help me. I highly recommend VIP tires and service in Brookline."
"Really excellent service. I brought my car in for a flat tire. It turned out I needed new tires because they couldn’t patch the flat so the guy recommended to replace the tires-which ones to get and gave me options. it was all very easy and I didn’t feel forced to make a decision, he gave me many options, so it felt, easy to make the right decision for me. I would highly recommend going to this place if you’re like me and hate going to the mechanic because you feel talked down to by mechanics usually. These guys are very patient and professional"
"It was my first time ever going there and it was a great visit. Curtis was definitely helpful and kind. The mechanics knew what to do. They helped fixed a flat on my tire by a nail & made sure the other 3 tires had air. Curtis also gave me a free quote for something else I didn’t know I needed. I would definitely recommend!"
"This store is very unprofessional! As a consumer, I suffered tremendous car damage and psychological stress at this store. I went to this store on 11/13/2023 to have my car's tires changed. I called in the afternoon of the 12th to make an appointment, but when I went in on the 13th I found out they didn't even make an appointment for me. I bought a used tire by myself and brought them in, but the guy at their store let me to get wheel alignment and balance. I figured it wasn't very expensive anyway, so I agreed. They said they were going to help me get the best tires on the front wheels, and I thought they were going to take the tires off the wheels and change the position, but they just switched the wheels straight on for me (I'll get into the dire consequences of this action later). When they finished the service for me, the workers needed to take my car out on the road to test it. I know this is normal, but by taking my car out privately they didn't even tell me ahead of time. I witnessed my car being driven down the steps quickly by the worker and then I heard the roar of my car's engine echoing down the road. What pissed me off the most was when the worker came back from the test and told me that your car is really fast. My car broke down on the road on November 17th at 11:29pm and the left front wheel was no longer under control of the steering wheel. I called a tow truck to take my car to a garage to wait for the next day's repair. When the garage workers took the tire off and inspected it, they found that the problem was caused by a screw on the steering rod that had not been tightened. This screw was loose because VIP tire didn't tighten it for me when they did alignment and balance. Also, when the wheel came off, I noticed that the side inside that hub was badly damaged. The width of the hubs on my front and rear wheels are different, and due to VIP tire's unprofessionalism, not only was my steering damaged, but the hub was damaged as well. As a car lover, it is really heartbreaking to see my beloved car suffer from one damage after another due to VIP tire's unprofessionalism. In addition, the additional cost of repairing the car cost me another lot of money. I hope the boss who are going to this store for tire replacement in the future will be warned."
"Great service! I walked in my car at around 10 am bringing a set of 4 tires. They helped me change all of them efficiently within 4 hours and completed alignment. Very satisfied experience. Charge was fair. Will definitely come back again."
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