uBreakiFix in Cambridge
950 Massachusetts Avenue, Cambridge, Massachusetts 02139
About the Business
uBreakiFix in Cambridge is a trusted electronics repair shop conveniently located at 950 Massachusetts Avenue in Cambridge, Massachusetts. Our skilled technicians are ready to assist with a wide range of services, from fixing cracked screens on smartphones and tablets to repairing water damage on laptops and computers. We pride ourselves on providing fast, reliable service and using high-quality parts to ensure your device is restored to its full functionality. Visit us today to experience top-notch customer service and expert repairs at uBreakiFix in Cambridge.
Photos
Contacts
950 Massachusetts Ave, Cambridge, MA 02139, United States
Opening hours
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
Closed
Reviews
"Extremely BAD experience, I went to Ubreakifix Cambridge to repair my iPhone 14 Pro back crystal. They did not have the part in stock, so I left them a 100 dllrs deposit with the promise to have it in one week, they never came back to me or replied my emails. I called them and finally the job was done after a month! unfortunately work had very poor quality, the crystal was not correctly placed and a bit bent, moreover it had residues of glue everywhere. I asked for a warranty when I saw this, they said it had. Then I left the store with the confidence to comeback. I paid 329.00 dollars for a job of the highest quality (they have machines and “experts”), otherwise I do it my own. Of course the crystal cracked again in two weeks as i expected and in my pocket even with the case. When I explained with evidence and showing the poor job they did , they gave very stupid answers with lack of understanding of simple physics. The crystal cracked where it was bent! And this problem came due to their bad work. I read now bad comment about the Cambridge store. I see they do a bad job in general. I should have investigate before."
"Both the technician who worked on my phone and the staff member who checked me in and oversaw my work order were friendly and knowledgeable. Word to the wise, though: avoid Google phones at all cost. They keep breaking down on me, and it is no fault of uBreakiFix's that my device, not surprisingly, could not be repaired today. I wish Google Support staffed efficient and informed experts. Instead it seems they pay minimum wage to live chat agents who don't know much and are trained to just throw "I'm sorry"s and "I understand"s at people."
"I’ve been to this location twice. The first time they fixed my broken phone in one day for a reasonable price. The second time I went in, a guy named Christian was really nice and fixed my phone for free in 2 minutes. It was a minor issue for him but huge for me because I struggle with technology lol. Come to this place before you go into apple or whatever your carrier because they might be able to help your issue."
"The employees are very friendly and helpful, and seem good at what they do. They successfully recovered files from my wife's broken phone, and the whole process was easy on our end. However, the business itself seems a bit predatory. Despite paying in full for the service we received on the day, we were somehow enrolled in an insurance plan without this being discussed in the slightest at our appointment. We only discovered this after receiving a letter from Asurion Home+ and being billed $25 (which seems like it was going to be a monthly charge). If you visit uBreakiFix, clarify that you don't want to sign up for any insurance etc."
"I had my pixel 7 pro screen repaired here and it was ready within an hour. A couple weeks later, the screen started malfunctioning and they repaired it again under their warranty free of charge. They were awesome about honoring their warranty, which is so rare nowadays. With anything cellphone related (especially warranties) it always feels like a struggle to get stuff fixed, but it was such a relief to have a company honor their work! Their customer service is great and totally worth it if you have a Google device since they work directly with Google."
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