Center Repair & Machine Co

"He is a scam artist. He towed my car for a a very short distance and charge me $465. Every time I called to go and pick up the car he either hung-up or it was not convenient for him. After 3 days of trying to reach him finally. I picked up the car. He said he is a one man operation. He didn't have anyone to work at his business location to return the car. He charged me for 3 days storage fee when he was the one that intentionally delayed returning the car. The cost of towing was $108 but he charged me $465 and he only took CASH. I am reporting him to the Mass Department of Public Utilities (DPU)."

"I have NEVER encountered someone so rude! Used for a tow, thank goodness my insurance had to handle him on that one. After it was done, gave me a call...didn't leave his name or his business name just said "call me back". So I called this number back. At first asked me who I was and finally said his name and have had a towing service after about 5 minutes why he called my number. I told him my insurance said I would have to pay $24. Then said he wouldn't go down to my area to collect it and said I should have been there when he towed it. Then had to explain I work for emergency purposes and a co-worker picked me up. He made some remarks and told him directly how rude he was being. Then had the AUDACITY to ask me why I left Missouri if Missouri was so great. I just asked him if I could pay over the phone...doesn't know how/do that. Asked him to text me the address to the place...said he doesn't know how to text. I was stunned and said "you don't know how to text" and HIS RESPONSE WAS "well you don't have a tow truck". THIS IS NO WAY TO TREAT YOUR CUSTOMERS. NO STARS IF I COULD! He better be grateful my insurance paid him."

"Didn’t even get far enough to use them as a service. Arrived over 30 minutes before quoted time to tow my car, I wasn’t home yet (was less than 15 minutes away) so he just left. Hung up on me before I could even say “okay, sorry”. Was unpleasant dealing with my insurance company, still wanted to be paid"

"This idiot took a road-side assistance call to tow my car. He went to the wrong address (because he doesn't know how to use GPS) and then canceled the service call. I was stuck on the side of the road for 2 hours waiting for him. When I called him on the phone to figure out what happened and he said "towing is really tough." What does that even mean?"