Liberty Mazda Service

"Incompetent people, I went to check if my car needs brake pads. They said, "You don't need them," and guess what? I needed break pads, and they damaged my handbrake. When I called to complain, they told me, "we don't touch the brakes", where do you choose your specialists?"

"Been taking my Lease to the service department here for three years and all o can say is WOW! Honestly the best garage to handle any Mazda need. Will continue to take my Mazda’s here and continue to do business with Liberty thanks to the amazing service I get here. Be sure to give your service team the raises they deserve!"

"It took 5 tries to get a problem fixed. Normally I'd give them 1 star but the service manager Tom got involved and pushed the technicians to find the right fix. I haven't had any issues with the car since."

"Tom in finance was great! Jason was nice however totally disengaged selling a used Subaru. No one greats you in the showroom, girl behind the desk ignores you, phones go to voice mail. Liberty didn’t go over the car like Jason promised they do on all used cars. First night home found the dash lights and one power mirror not working which cost me $250 at Subaru to fix. Day 5 holes in both mufflers which is a safety violation and is covered by 30 day lemon law warranty. I live one hour away and Jason insists they only do oil changes on Saturday and I’ll have to come during the week twice, once to diagnose and another day for the repair. James the GM called me and was irritated from the start insisting I had an agenda to have my mechanic do the work. Nope I want Liberty to pay for this $1500 repair and simply asking Liberty to work with me on Saturday. A loaner car is a nice gesture however not helpful to me. Then like magic they do actually have qualified techs that work on Saturday. I have zero confidence in Liberty and don’t trust the repairs would be done Properly given my experience with them. I would not recommend this dealer. I feel they were very unprofessional and dishonest."

"Prompt service Hi folks! My wife and I recently bought a used Mazda from these people(CX-5..GREAT car, btw)... except after driving "