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uBreakiFix by Asurion
12 South Village Drive, Salem, New Hampshire, United States
About the uBreakiFix by Asurion
uBreakiFix by Asurion is a leading electronic repair service located at 12 South Village Drive in Salem, New Hampshire. Our team of expert technicians specializes in repairing a wide range of devices, including smartphones, tablets, computers, and gaming consoles. Whether you have a cracked screen, water damage, or a malfunctioning battery, we are here to help. We pride ourselves on providing fast, reliable, and affordable repairs to get your device back up and running in no time. Visit us today and experience the uBreakiFix by Asurion difference.
Photos of uBreakiFix by Asurion
12 S Village Dr Suite 470, Salem, NH 03079, United States
Opening hours of uBreakiFix by Asurion
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
Day off
Reviews of uBreakiFix by Asurion
"Quick summary. PS5 went smashing to the floor and my heart sank. I thought my only choice would be to send it to Sony for a repair. Then I Googled “where to get PS5 fixed” and ubreakifix by Asurion in Salem NH was the first option, so, I made an appointment on my phone to drop it off. Very easy. At drop off, the tech I met with let me know of available options such as purchasing a monthly plan which covers a large majority of the electronic devices in my home which I found to be beneficial. I purchased the monthly plan and the process of getting my PS5 fixed was explained The tech gave it a quick test and said it should take a few weeks because it needed to be sent out for soldering. Never would have imagined that I would have it back in exactly two weeks. Stories I have read is that Sony takes a month if not longer. Knowing Ubreakifix by Asurion is so close to my house and they can repair pretty much anything electronic from tv’s to game consoles gives me a great sense of security. Why is that? With 4 kids and a dog stuff is going to break and some repairs they can do in-house, maybe even same day."
"I've gone to this location 3 times. The first 2 were pleasant experiences. The last one is still ongoing and has truly soured the first 2. It appears that if you need work done, and they mention it needs to go to the Depot that you could be in for a long time. My Galaxy Tab S9 was brought in on November 30, 2023. My disappointment with this location is the lack of communication. I was told that the turnaround time at the depot is usually 10 days but because the Holidays, ect., it would be more like 2 to 3 weeks. So I call in 2 weeks later and was told that they were really behind and that it would be another 10 days. So I called in after another 10 days, which I had to call, again lack of communication, was told that the screen that they put in was defective and that the finger print sensor was not working so they had to order another screen. So do you have a timeline on when this will be fixed? Do you know when the new screen will be in? My device has now been there for over 6 weeks, I haven't gotten an update since and I'm afraid to call the store because that could cause another delay. Maybe this was just a bad time for this location but, they really need better communication for items going to their depot. I may just consider buying a new device than waiting for this location to repair anything that needs to go to the depot. *Update* I received my device on January 8. Maybe review is a little harsh but I would caution against sending anything to the depot since the communication is very poor once it goes over. Maybe as time passes I will change my rating but a screen replacement shouldn't take 6 weeks."
"The team at the Salem, NH office were outstanding. They were helpful, gave honest assessments and provided very helpful advice. I will now ALWAYS use them if/when I have tech issues in the future. They were so good and were handling multiple customers while I was there and did so with grace. I have already told friends and family about their service. Keep up the good work!"
"They "fixed" my screen that had a bubble in the screen protector, the same day I got it back not even 2 hours later the screen broke down the center and there was a big black line down the middle of the screen and it would no longer respond to touch. I called them the next day and explained that there was a black line through my screen and they told me to come in so they could try to fix it one more time. When I got there he told me that what I said on the phone wasn't what he thought and proceeded to try to charge me $700 to replace it a second time even though it was their fault for the screen breaking worse. I asked him if there was anything he could do because they were the ones that broke it worse and he said all he could do now was fix it for $700 and didn't even offer a discount or anything. Don't ever get your screen fixed here and save yourself a headache."
"Matt O. was extremely helpful, friendly & professional. I watched his interaction with a young girl that was there with her father fixing mom's cell & Matt was very kind & sweet with her - nicely done! My daughter's iPhone...13 max (?) Fell victim to my 2 & 3 year Olds antics. Replaced with OEM screen...good as new and guaranteed!"
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