Geek Squad,

550 Grossman Dr, Braintree, MA 02184, United States

"The Geek Squad provides excellent service and backs up its service when necessary."

"The Geek Squad is unbelievable. Getting this service was the best money I've ever spent. I've used them to tune up my computer and they were good. This time was serious. My computer was hacked. They were compassionate and reassuring about my situation. They went through all of my computer files and found some nefarious files. The whole time frame to get the computer in and then for the work to be done was 7 days. Everything is working fine and no signs of the 'bad actors'. I highly recommend the Geek Squad!!"

"I worked with Geek Squad several times over many years and have always had great results. They are friendly, efficient and knowledgable."

"I’ve been paying for the Best Buy membership for 3 straight yrs. My first encounter was installing a stereo for my daughter they took all the information of the vehicle down and I bought the stereo at Best Buy. I went to my appointment and they told me I needed all kinds of extra parts they had to order. The stereo never got done. It’s still in my daughters car now in the backseat. Second encounter, I bought an Arlo home security system from Best Buy with three pro three spotlight night vision camera floodlights made an appointment with a six hour window 10 AM to 4 PM. I took the day off from work. No phone call to tell me they weren’t coming. They called me three days later, wanting me to reschedule. I was too frustrated to reschedule, because no one even called to say they were sorry or apologize for not even canceling or telling me they’re not coming six hours if I did that with my business, I would be out of business, well that’s my story with the geek squad. They are 0 - 2 with me. Not a good track record. By the time I got around to rescheduling the appointment for my daughter’s stereo installation my membership was expired. It wasn’t that easy to get the car to Best Buy, because my daughter lives in New Hampshire, an hour and a half away. Thank you Best Buy for nothing."

"Best Buy has always been fair to me. I just had 3 year old PC credited because parts were not available. I replaced it with a new free 24 inch IMac. Thank you Ken the manager Ed and Deb returns and Ken the Geek! I have purchased and had at least 3 large TV’s and 1 small one installed by Geeks. Great jobs!"