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Boston Volvo Cars Service Department
61 North Beacon Street, Boston, Massachusetts, United States
About the Boston Volvo Cars Service Department
The Boston Volvo Cars Service Department is a top-notch car repair facility located at 61 North Beacon Street in Boston, Massachusetts. Our highly skilled technicians are dedicated to providing exceptional service and maintenance for all Volvo vehicles. Whether you need routine maintenance, repairs, or diagnostics, our team is committed to keeping your Volvo running smoothly and efficiently. Trust the experts at Boston Volvo Cars Service Department to take care of all your automotive needs with precision and care.
Photos of Boston Volvo Cars Service Department
61 N Beacon St, Boston, MA 02134, United States
Opening hours of Boston Volvo Cars Service Department
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Boston Volvo Cars Service Department
"The team at Boston Volvo was so helpful when I stopped by recently with a pretty unique request. I was in Boston for client meetings and my windshield washer fluid ran out. When I tried to pop the hood, it wouldn’t open so I was stuck with a three-hour drive ahead. I figured that I would stop by the Service department as I was in the area. When I arrived, I talked to a woman at the Sales desk who made a call down to the Service Manager and he said to pull the car into the service bay and his team would take a look. Four different mechanics surveyed the situation and they ultimately concluded that the hood catch was not opening all the way and they were able to get it open. On top of that, they filled the washer fluid up for me and all of this was done for no charge! Needless to say, I highly recommend the team at Boston Volvo and want to commend them on their high level of service and willingness to help!"
"Your experience will totally depend on the representative you get. My first few visits would have been 5 stars. My last visit would be 0 stars if Google would allow that. When you get someone who is pleasant to deal with, thorough and communicative the experience is great. When its not that, they don't follow up when they say they will, you don't get updates on the status of your car unless you keep asking, they don't even know if your car is under warranty when you purchased the warranty from them, and I could go on. In the end they didn't even address the single issue my service appointment was scheduled for. So, I now have to schedule another service appointment to get it fixed. I will not be going back to this location for future service for my XC60, despite how happy I was with previous visits. And they ask for feedback after your visit but when you leave negative feedback they don't even try to follow up to remedy the situation or to learn from how poor the experience was for the customer."
"Service charges include all the repairs, personal services, etc with certain standards, especially from luxury brands like Volvo. Volvo is not a cheap brand but this center provides cheap+low level of service. The assistant should never hang up on customer while that person is speaking on the phone."
"Wendy Wells did a great job handling my check-in and follow up, as well as delivering back a well-maintained car. Manny is so amazingly knowledgeable about all things Volvo and so positive. It's truly helpful. Because of her keen competence, Kathy upstairs (on the sales floor) is why I have managed to buy my last two cars at Village Volvo. The personal attention and patience of the staff is golden. Thank you!!"
"Tony went above and beyond to ensure our vehicle was available to us to pick up after hours, last-minute, with a one-day turn-around, ahead of a long roadtrip. I appreciate his attentiveness and for Boston Volvo's Service department getting us in quickly to resolve a check engine light on very short notice."
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