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About the Toyota Service
Toyota Service in Boston, Massachusetts, is your go-to destination for all your Toyota car repair needs. Our team of expert technicians is dedicated to ensuring your Toyota vehicle receives top-notch service and maintenance to keep it running smoothly on the road. From routine oil changes to complex engine repairs, our professionals have the knowledge and skills to tackle any issue your car may be facing. Trust Toyota Service to provide reliable and efficient service so you can get back on the road with peace of mind.
Boston, MA 02215, United States
Opening hours of Toyota Service
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 18:00
Saturday:
07:30 - 17:00
Sunday:
Day off
Reviews of Toyota Service
"They excluded my review I am writing to express my immense dissatisfaction with the service I recently received at Herb Chambers Toyota of Boston. As a Toyota owner for over 4 years, I have always appreciated the brand's commitment to quality and customer satisfaction. However, my recent experience fell egregiously short of these standards. On [01/11/2024], I had a flat tire and had my car towed to Herb Chambers Toyota of Boston. I informed them I had a tire replacement warranty, but the service advisor Theresa refused to honor it. After hours of waiting, she finally acknowledged the warranty but said she could not release my car without payment upfront. She was dismissive, rude, and showed no care for my situation of being stranded without transportation in the cold. I understand dealerships are independently owned, but they do represent the Toyota name. It is unacceptable that a Toyota dealership failed to honor a Toyota warranty and then treated me so poorly. I am requesting Toyota corporate address this situation with Herb Chambers Toyota of Boston to ensure no other Toyota owners have such an awful experience"
"Use it for service for years. They are good as expected from a licensed service. But the last visit they have apparently forgot about my car and only started servicing it after my call to pick it up... They have not topped fluids as I have naively expected. The repairs are good but of course expensive."
"Big thank you to Kamel Khnaizir for taking care of my RAV4. Kamel Is professional, courteous and gets the job done . He went above and beyond to resolve an issue I was having with my car. I would not think of bringing my car anywhere else."
"Absolutely terrible. Do not come here. I made an appointment specifically for a state inspection and instead they told me I needed >$1000 worth of service. They didn’t tell me it wasn’t a necessary part of the inspection, so I ignorantly agreed. After waiting SIX HOURS they called me and asked my I didn’t have an inspection sticker on my car. So I have to wait another 2+ hours. Literally a waste of a day."
"All dealers are overpriced for service but not all of them are dishonest. This one is, unfortunately. Told me I needed replacements for filters I had swapped out only weeks before, and a brake fluid change for fluid that was totally clear and at max level. Over 300 dollars of quoted service, none of it even remotely necessary. Lots of proper auto shops in the neighborhood that won’t cheat you like this, give one of them your business instead."
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