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Junior's Automotive & Gas
1725 Massachusetts Avenue, Cambridge, Massachusetts, United States
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About the Junior's Automotive & Gas
Junior's Automotive & Gas is a trusted car repair institution conveniently located at 1725 Massachusetts Avenue in Cambridge, Massachusetts. Our skilled technicians are dedicated to providing top-notch automotive services to keep your vehicle running smoothly and efficiently. Whether you need routine maintenance, repairs, or just a quick fill-up of gas, our team is committed to delivering exceptional customer service and expert care for your vehicle. Visit us today and experience the quality and reliability that sets Junior's Automotive & Gas apart from the rest.
Photos of Junior's Automotive & Gas
1725 Massachusetts Ave, Cambridge, MA 02138, United States
Opening hours of Junior's Automotive & Gas
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
06:00 - 22:00
Reviews of Junior's Automotive & Gas
"I love Junior. We've been coming to this place for year. We have an old car that gives us a big problem of some kind every year. Junior is always so nice and I can tell he's always looking out for us. We got stranded halfway to Providence this year and we towed the car to Junior's. I won't go anywhere else. He frequently gives us small discounts and has let us break our last big repair into smaller payments. He's the best."
"The guy was very rude hitting my truck for just parking"
"Bummed to have to write this but necessary to share the cautionary tale- do not bring your car here to have work done unless you enjoy overpaying! I asked repeatedly for estimates/ ballpark on costs, he blew me off & wouldn’t give me an answer. Then he was reassuring me that he wouldn’t charge me for labor for this one particular part… I pick up my car to $900 in labor costs for 6 hours of work! When I questioned this, Junior said “oh yea we put in more hours than that”, which just makes no sense if you’re also telling me you didn’t charge me for all the labor…. Car runs beautifully but my wallet is hurting and my trust in this place is shattered."
"BEWARE ! After dealing with Junior for more than 3 years on Multiple vehicle, I have 0% hesitation nor doubt to post this, junior’s work is absolutely phenomenal, he really gets the job done. That’s the only reason I keep going back to him but his payment strategy is different than any other Mechanic After fixing at least 5 of my cars and being vague for the fixing cost every and each time, and not give me an accurate or even roughly estimate for the labour work and the parts as well I definitely decide to take my business elsewhere, after I sent them a Q5 for just a diagnostic, never ever authorised any job to be done, he hit me up with almost $400 for just diagnostic, no fix was issue. No parts were ordered, and the whole job took him about an hour ! Asked him multiple times. How much would the job cost and never got an answer just like every time NEVER EVER GIVE HIM A JOB WITHOUT ASKING HOW MUCH IT WILL COST FIRST AND MAKE SURE TO BE CLEAR WITH HIM OTHERWISE Junior will rip you off when you try to pick up your car ! Update : he called me and asked me remove the review I dare you to respond to my review Junior !"
"I have trusted Junior's Automotive to service my wife's Honda Pilot for a few years now. Occasionally I have treated him and his employees to breakfast burritos, ice cream and bagels. On Friday, May 31st, Junior ordered and replaced the radiator in our car. After I picked up the car and drove it to my home, I noticed that the radiator was leaking very badly. There were no signs of it leaking during the few hours after I had picked it up. I spoke to Junior that evening at around 6:30PM. He told me to add water to the radiator and drive it to his station in the morning. I put down cat litter on top of the anti-freeze that had expanded to four car lengths on the hill where I live. It posed a danger to the dogs in the neighborhood. The next morning, I got up early to sweep up the cat litter and wash the street under and the four cars. Since I did not want to take the risk of constantly adding water to the radiator to drive the vehicle to Cambridge, I called AAA and waited for it to be towed. After my "free" 3 miles, the expense for this towing was $36.00. I chose to tip the driver $30.00 because I admired him for how he chose to face the responsibilities in his life. When we got to the service station, Junior immediately had the vehicle on the lift, and he soon pointed out where the leak was coming from. He later told me that the "new radiator was taken out of the box and installed by his mechanic 'without giving any thought or attention to a vital o-ring that was missing from the radiator". Since they had the vehicle running idly after the installation, without any signs of a leak, it was not their workmanship or negligence for the radiator leaking, it was the fact that his supplier had provided a radiator assembly that was missing an o-ring from the manufacturer. In order to make the needed repair, Junior had his mechanic remove the o-ring that was in the leaking radiator that they had removed from my car the previous day. In other words, they took out a part that was 9 years old, and put it in the brand new radiator assembly, a part that I paid $401.99 before taxes. When I told Junior that I wanted some satisfaction from this ordeal and for my out of pocket expenses, he told me that it was not easy to get reimbursements from his supplier (World Pack). However, he would make a telephone call first thing on Monday morning. On Monday afternoon I stopped by and spoke to Junior, and he told me that "they had been extremely busy all day with inspections. He assured me that "he would call his supplier on Tuesday morning". On Tuesday afternoon I stopped by to speak to Junior and told me that he "spoke to his supplier and it didn't look good". When I expressed my surprise that he dealt with people who did not stand behind their product, he became frustrated, threw up his hands, and asked me a few times "what do you want me to do?" If Junior had offered me two complimentary oil changes, I would have been satisfied. He then could have maintained his insistence that he was not responsible and that his supplier was not inclined to stand behind their products. Instead, he chose not to hold his supplier accountable, or to even consider reducing the likely 100% mark-up in the $401.99 part or the $309 in labor that it cost to install it. He also told me that he pays his mechanic $25.00 per hour. Note: The work was completed in a half day. Out of frustration I asked him for the number and extension of his sales representative. However, I could not believe that he chose to provide me with it. I spoke to the Regional Service Manager of World Pack who told me that they would have stood behind their product. I also spoke to the Service Manager of the Honda Dealership that use to service the vehicle. He also had good things to say about World Pack."
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