James A. Dalelis Plumbing Heating & Air Conditioning
934R Washington Street, Norwood, Massachusetts, United States
About the James A. Dalelis Plumbing Heating & Air Conditioning
James A. Dalelis Plumbing Heating & Air Conditioning is a trusted general contractor and plumber located at 934R Washington Street in Norwood, Massachusetts, United States. With years of experience in the industry, they offer a wide range of services including plumbing, heating, and air conditioning installations, repairs, and maintenance. Their team of skilled professionals is dedicated to providing top-notch service and ensuring customer satisfaction. Whether you need a new HVAC system installed or a leaky pipe fixed, James A. Dalelis Plumbing Heating & Air Conditioning is the go-to institution for all your home improvement needs.
Photos of James A. Dalelis Plumbing Heating & Air Conditioning
934R Washington St, Norwood, MA 02062, United States
Reviews of James A. Dalelis Plumbing Heating & Air Conditioning
"Our house has a non-standard heating and A/C arrangement, and the gas furnace for the upstairs developed a crack in the heat exchanger. James was one of three contractors that provided an estimate for replacing the system with a HE furnace and new A/C. He was very responsive, and actually spent time with me explaining various system options, and working out the details of how he would install the intake & exhaust piping. This was very important to me since the furnace is in a difficult location, and it required a lot of thought as to how best to route the pipes through the walls and through side of the house. We were also very impressed by his high BBB rating, so we selected him to do the work. James had the equipment delivered within two days and began installing it the next day since the nights were getting colder. He was very much hands-on working directly on the project with his team. They had the old furnace and A/C removed and the pipes run on the first day, and the new furnace installed and operational on the second day, just in time for the first really cold night. On the last day, he had the A/C installed and running, ready for next summer. Without adding to the cost, he included new tubing to the condenser, the additional refrigerant needed for the extra distance, and a new thermostat. The new system is working great. James did everything he said he would and we are very happy with the results. This was a significant project for us, and our experience with him was excellent. I can highly recommend him."
"2 stars for getting the job done.. do not pick this company if you want to be over-charged. they charged me $3,000 for installation of water heater that took them 45 minutes to do and re-wiring of my heat pump for AC to work. they were also not transparent about the pricing throughout the whole process only to give me the $3,000 bill at the end of the completed service. this company is also not responsive at all. they told me they would come back to clean/examine the heat pump on a hotter day and never did even though I tried to follow-up with them via text and phone calls. although this is a family run business, they are unprofessional and over-charge their customers. Would not recommend. Update: Called James again to follow-up on lukewarm air coming out of the vent since company last worked on it to see if he could take a look at it. He confronted me on the "bad" review that I wrote and got defensive saying that my review hurts his business. Due to my "poor" review, he refused to take a look at the AC and raised his voice on the phone when I asked that he take accountability for the job. He did indeed re-wire my AC but did not do 100% thorough job like a professional should since AC turns on but the air coming out is lukewarm. I informed him that this is the first time I've turned on the AC hence why I am seeking accountability. He accused me that I turn on the AC since the last time he came, in which case I haven't because I was on vacation. I am surprised by the good reviews because he comes across as an unprofessional, hostile, and very defensive person."
"I found James in a Google search the day the pipes in my Utility closet froze and burst! It was a Saturday morning, and my emergency phone call was returned within minutes...he arrived at my house ½ hour later! As soon as the DPW replaced the water meter that exploded, James and his Team had everything back up and running in no time. It wasn’t a couple of weeks later that I reached back out asking if would remodel my laundry closet. Team moved electrical, rerouted dryer pipe behind a custom-built shelving unit his carpenter created, installed tile as well as Quartz countertop, sized/fitted an iron bar I imagined in my head for hanging clothes on, and finished it off 8-pane window French Doors. James’s business produces high quality work. They're attentive, responsive, efficient, polite, and professional. I highly recommend this business to anyone in an emergency or looking to make upgrades to their home. Sincerely, Asher B"
"James was fantastic. Our water boiler broke during a week of record low temps. He had the part we needed overnighted and what could have taken weeks to fix, he did in two days. He will definitely be our first call if we need help again!"
"We had an amazing experience with James and his team. We had a heating disaster happen in the dead of winter and when I called James he got right back to me (when others needed days), and immediately texted me with a quote and his recommended approach. His team was able to come in the next morning to completely replace our heating system. He kept in touch with me the entire day to give me updates on the progress and even came the next day to look at the work and ensure everything was up to his standards from his team. I've truly never had such a great experience with a contractor like this and he helped us out in a huge bind. Fast, customer-service oriented and really knowledgeable -- would highly reco!"
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