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Burke Plumbing & Heating
9 Newbury Street, Norton, Massachusetts, United States
About the Burke Plumbing & Heating
Burke Plumbing & Heating is a reputable plumbing institution located at 9 Newbury Street in Norton, Massachusetts, United States. Specializing in plumbing services, they provide top-notch solutions for all your plumbing and heating needs. With a team of skilled professionals, Burke Plumbing & Heating ensures efficient and reliable services to keep your home or business running smoothly. Trust in their expertise and dedication to quality workmanship for all your plumbing and heating requirements.
Photos of Burke Plumbing & Heating
9 Newbury St, Norton, MA 02766, United States
Reviews of Burke Plumbing & Heating
"The first few companies I called either didn't answer, or they were doing large projects unavailable for real-time emergencies. They were kind, responsive, and professional from start to finish. Highly recommend."
"Company is a joke! Charged my wife $273 ($99 “introductory rate” + freon charge) for a half hour of work while I was away on business. Called them back as what they had “fixed” didn’t solve the problem. Now they’re saying to do the job correctly will cost $800-900 plus the cost of another freon charge. Dispatchers are abrasive as hell and service tech is defensive whilst offering nothing to remedy bad work. Steer clear!"
"We had our central AC fail. The tech came and found the condenser fan not working. He replaced the capacitor, the fan started running and he left. I noticed the temperature in the house had only come down 1 degree after 30 minutes, it was 90 degrees outside. I went outside and found the fan was not running. I called the service, it was Friday, and the tech called me back. He said it was probably a bad fan motor but he couldn't look at it until the following Tuesday. He called me Tuesday afternoon and told me he couldn't find the same fan motor but there was one that ran at the same speed and it would cost about $250. I had already researched motors since my system was old and found OEM motors on Amazon for $120. I told him of the find and he said he would install it for $250. The motor arrived in 2 days since I paid $15 for expedited shipping. He installed the motor in approximately 30 minutes and charged me $250. Nothing changed, the fan and AC stopped after about 15 minutes. I called the tech and he told me he has no idea what is wrong with the AC, end of the conversation. That was it he never called again. So I am out almost $1,000 in the middle of the longest tropical heat wave in Massachusetts with no AC. The company advertises itself as a 24 hour service but all I saw was a more than 72 hour service and having a completely down system is not considered an emergency."
"Last year I Called these guys to fix a refrigerant leak in my ac unit outdoors. They came and Did the job but later that day, both mini splits were giving error codes. They said the main circuit board needed to be replaced. They came and tried to replace it but during the visit they said it was not the board but that the compressor is dead because it was filled when it was “bone dry”. (Why would your technicians do this?) At this point and time they quoted me $3300 to replace the compressor or $3100 to replace the entire outside unit. Didn’t have the cash so I waited til this year. Called a new company to look at it. They opened it up today and found my circuit board snapped with a half dozen wires cut. So my board that wasn’t broken is now useless and I have to replace it. Thanks Burke!"
"My AC stopped working. They came in 2 days, very prompt. The guy (Jim the owner I believe) found out my door switch broke, and all he did was bypass the switch by tearing it off and twisting the wires together. He was very nice and knowledgeable, and his helper was nice too. It was a bit (okay, very) pricy. There was a question of if it was safe to just bypass the switch, but he explained that the screws should be enough and there’s another switch on the side too, that it’s safe to do. So pretty satisfied with the work, $225 is just a tad pricy for 15 minutes of work. To his credit, he knew exactly where to go and what to check. He did check the Freon levels, he said they were fine. I suppose there must have been a peak-season surcharge or something. It is summer after all. I will just comment that $225 seems to be popping up as a figure in at least on other review. That’s his fee basis I guess? I just wish I’d checked these Google reviews before booking him. I used Angie’s List."
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