Monro Auto Service and Tire Centers

"Ryan took very good care of me and showed the highest quality of customer care. I highly recommend coming here and asking for his services. They make you feel involved, respected, and not like your getting ripped off 11/10 excellent experience"

"I had a flat tire and this service center was closest to me house this morning so I took my car in. I’m used to very brash service at service/auto shops but let me tell you, I got very pleasantly surprised. The young man at the front desk very customer service oriented very calm, kind demeanor, not condescending and very patient. I did not expect that. It was very refreshing, and It stands out. It wasn’t only to myself but to another customer who walked in a short while after. Service was super quick. You have some good people working ant the Chelmsford street location and that makes a difference."

"I brought my car in for an oil change and was very pleased with the excellent customer service I received during my visit. Kim and Jose were extremely courteous and professional. They answered all of my questions and concerns. Kim was amazing getting me in in a pinch while Jose, who is top notch, provided an entire overview of my vehicle and explained everything I needed to keep my 2006 Honda running safely and smoothly. I highly recommend this place and will definitely be coming back in the future.Thanks for the super service and job well done!"

"The guys did a great job aligning my ‘85 Alfa Romeo Spider. Not only did they get it done quickly, they also made a few observations and suggestions for other issues they noticed and I’ll be going back soon to have them fix a few exhaust issues. Nice, friendly team."

"My review disappeared, so I'll be reposting it. I got 4 new tires here. The next day my back right tire went flat. I took it back to tire warehouse. They told me they hadn't tightened the valve and it should be fixed. The next day my tire blew up on the 495 during a snowstorm. I changed my tire and claimed factory defect. The tire pressure light is still on. I got ripped off by Monro tire up the street a few years ago and found out they have the same parent company. I would not recommend any business associated with these people."