Jiffy Lube,

25 Plaistow Rd, Haverhill, MA 01830, United States

"Extremely knowledgeable professionals. Very fast service which is what I needed, I was rushing to wrap up the holiday buying process lol Thank you guys. Lucky branch owner to have you guys there."

"I normally use my mechanic for oil changes. Due to the staffs expedient and courteous service I'm considering using Jiffy Lube for all my oil change services. Thank You!"

"Horrible! I only put 1 star cause I had to. I've been a regular customer for years mostly the one in derry but I recently moved near this one. I'm literally worried that this guy even did the oil change. It was the longest oil change ever and their was no one else there. Spanish guy supposedly did it today. He didn't say one word to me he was too busy doing a personal video call with someone the whole time. Never saw him fill anything check fluids or check tires he didn't vacuum and the slip of paper he gave me said I declined windows being washed, he never mentioned cleaning windows. He was very rude being on the phone the whole time and he was miserable about being there. He checked off he did everything on the paper when he did nothing. I won't be back unless you get better help"

"I got a coupon for$15 dollars emailed to me via your website. I was told that it wasn't valid at that location but he could do $10 off for me. While the oil change was being done, I found another coupon for $16 dollars off an oil change. When I paid, I told him of the $16 dollar coupon. He said he didn't need to scan the code as he already knew the code. He flat out lied to me about only having the $10 dollar discount. My tires also weren't checked/inflated and wiper fluid wasn't topped off but not sure that is even done anymore. With your local competitors offering much steeper coupons, I will never go to jiffy lube ever again."

"The mechanics spent more time talking to each other and joking than working in a clear attempt to extend their time and extract extra money. The WiFi signal prevented access to coupons and this forced me to contact friends for codes (all other websites and apps worked). One mechanic asked if i wanted to hear a bad joke, for which the punchline was that I need a new car. After determining that they were unable to make my car drivable, the manager asked if i still wanted an oil change. This is the least professional establishment I have ever used and the added humor was both hostile and demoralizing."