Kraftwerke 144 B Production Road, Walpole, MA 02081

"I was traveling across country in my sprinter and had to have it towed in. (Suggested by IDparts) The tow was supposed to happen overnight but when they arrived and didn’t see it they called to make sure it didn’t get dropped at the wrong place. Once it did arrive, I was back on the road in no time. Some of the other reviews mentioning “backyard garage” in a negative light is why I enjoyed my experience. They aren’t paying for a crazy overhead for you to sit in a fancy waiting room, etc. If you’re looking for those things and to pay more, go to a dealership. If you want an honest and knowledgeable mechanic at a better price bring your stuff here. Thank you Kraftwerke! Your service has been shared with the T1N community!"

"Exceptional expertise in German engineering as well as everything in between. Great customer service and conscientious Workmanship. I know I am going to get a diagnosis that expounds on all my options and also looks out for my best interest at the same time, which is almost unheard of in this industry. When I know it's not something simple, Chris is my go to shop without hesitation. Honest dependable, and highly skilled. What more could you possibly ask for."

"He was able to diagnose my problem very quickly and was very knowledgeable with tdi’s. He even threw some ring clamps on my intake hose!!"

"This review has been a long time coming. I really hate to give such poor reviews to a small business owner but this has been the worst experience. Over a year ago, we gave our volkswagen golf to Kraftwerke to repair. It was a major repair so we expected that it would potentially take a couple months. This was covered by insurance. After three months, we started inquiring. Chris gave us the runaround and even said he had farmed out the transmission to another person and can't get in touch with them. After driving there to speak with him numerous times, checking on our car, he continued to delay us with excuses. SIX MONTHS later, we got the car. Two WEEKS after we got the car, the entire clutch went. It turns out that he did not properly diagnose and/or fix the angle drive. We towed it down there again and it was supposedly repaired. Soon after we got the car back (for the 2nd time - after 7 months), the EPC light kept going off and Chris diagnosed it as being a problem with the turbo and said he would get back to us. SHOCKER: we never heard from him again! Today, less than 1 year after the "repairs", our clutch went again. The same exact issue. We called Chris today, his employee answered; they said they would call back and did not. We have been in touch with the adjuster and he said in 7 years, he has not seen a claim take as long as ours have and be so poorly done. Our insurance company is investigating recourse and meanwhile we are stuck again without a working car. If Chris were the last human on earth to fix cars and my car broke down, I would stop driving cars and start riding bicycles. Walking from place to place would be quicker and more reliable than relying on Chris's services. I'm happy to answer ANY questions if any other reviewers have had similar issues - feel free to PM me."

"Awesome shop, great work! I brought my car into Chris's shop after hearing a rattle/clunk from the front end. Chris took his time in working with me to find the issue occurring with my car. He went on multiple test drives just to better hear the problem and make sure it was indeed fixed. I dropped the car off on a Monday night and by Tuesday morning the problem had been located. Just to double check that this was the problem noise I was hearing he had me come back and go for yet another test drive to make sure that the noise was gone and I was happy with the results. New parts were ordered after I liked the results and by Wednesday the car had been put back together and fixed. Chris was prompt with his work and extremely diligent. Labor was extremely fair and If you have a issue with your Volkswagen I could not recommend Kraftwerke enough!"