Roland's Tire Service

"DO NOT RECOMMEND!! We got 4 brand new tires about a week ago from Roland’s and when we got our car back the TPMS light was on. Upon further inspection of our car we noticed that the metallic stem was replaced with a rubber one without our knowledge. Called them to fix it, they didn’t own up to it, brought the car in to recalibrate it but nothing was fixed because there is no sensor there anymore. Fine, we let it slide. Today, we had to put a spare on because we had a flat and while removing the lug nut, we noticed it was CROSS THREADED and the only way for us to get the spare on was to SNAP IT OFF or we couldn’t get to work. When we called to let them know that somebody cross threaded the lug nut, they gave us every excuse possible to not own up to it. These are fairly newer studs with no rust and they were the only one’s who have touched this car (we bought this car a month ago.) They told us that we should’ve brought the car back before snapping off the lug nut but there was literally NO WAY we could’ve gotten anywhere with the flat. We were not going to pay for a tow to get to Somerset when we are in the middle of Fall River, and instead of just putting in a new stud over something that is OBVIOUSLY their fault, they told us we can come down and work out a price. For a new stud? Absolutely ridiculous, I hope everybody sees this and stays away!!"

"When I saw the nail in my tire on my way to bring my daughter to her class I felt defeated, knowing that whatever I imagined id be paying for a repair was gonna hurt. In addition, with just 1 car, I figured this would be a pain getting it fixed while I still got my child to and from school etc. I stopped in late at 3 just to ask for someone to look at it and let me know what Id be looking at in terms of scheduling so I could get it fixed. They offered to take the car right in. I did not expect people who are doing a physically demanding job to take on another task so close to quitting time, and I wouldnt have blamed them. Not only did they get us right in, but they repaired the tire. I had been driving a work vehicle for a long time and this was the first time in a while I had to deal w a tire issie I was gonna pay for, but I expected to hear "you need 4 new tires, a new gas cap, 3 french hens, 2 turtle doves, and thatll come to about $1000.00." Nope. They took great care of us, were super friendly, and really took the stress off of my day. Cant say enough. Thank you."

"These guys have been around for years, fair pricing and great service. They helped me out QUICK when my trailer got a flat tire right near their location. Had the tire in stock, I was in & out in 15 min, if that. Came thru when I needed them, thumbs up from me!"

"Wouldnt recommend this place to anyone. They put a scratch in my rim half way around it, and nicked into the power coat during a flat repair. First time the tire has every been off rim. Car doesn't even have 17k on it. Manager said they didn't do, and would do nothing about it. Flat out told me it was a $40 flat repair so I shouldn't of brought that nice of car to them and it's my fault for having black rims. All they tire equipment is really old and obviously not working right. Spend the extra $10 at a reputable place and save your self the time and hassle and extra money from having to get your rim repainted. Wouldn't recommend this place to anyone."

"Matt Gomes just made my tire purchase so convenient! I needed 4 new tires and he was able to quote me an unbelievable price, even including a teacher discount, bringing the cost down to just over $100 per tire. He took all of my information so that I could just drop my vehicle off and pick it up when it was completed. I am extremely satisfied with Matt’s assistance and Roland’s service and highly recommend them for all of your tire needs."