Firesafe Chimney Services Inc. 277 Palmer Road, Ware, MA 01082

"Rob was amazing! We recently moved into an older house and have no idea how to work or take care of a chimney and he walked us through everything he was doing and made sure we understood everything going on. He also bravely caught the pigeon stuck in our chimney that we did not know was there. Definitely above and beyond."

"Rob Loricco came to my house for a second opinion/sweep after my horrible experience with another company. Rob was so friendly and kind with my two big dogs that were constantly in his way. He was extremely thorough and went through everything in detail with me. He took excellent pictures and documented everything very well. More important than anything else, Rob was honest. A house fire is a very scary prospect, and unfortunately the previous company I used tried to capitalize on that fear and sell unnecessary things under the guise of "safety." Rob went through each part of the chimney and even climbed on my steep roof to ensure everything was safe. He made no attempt to sell me on unnecessary work. I was completely satisfied with the job and can safely say I found the perfect sweep for the Western Mass area. I would highly recommend Firesafe Chimney to anyone. Bonus: A dog ran in my yard off leash near a busy road and Rob stopped what he was doing to help me put a leash on the dog safely. (Turns out it was the neighbor a few houses down)."

"Just had an inspection of a chimney that needs some help. Firesafe’s crew of Rob & Octavio were professional, efficient, well equipped for the inspection, personable and trustworthy. We reviewed all the images they took with their “chimney-scope” and discussed our course of action. Am very confident that we picked the right team to make our chimney and home safe. Plus they were good with our dogs."

"After buying a new house that I knew needed chimney work, Firesafe was one of the few certified folks who called me back and was able to schedule me. As expected there is major work needed, but Rob and Octavio did a great job explaining the priorities so I could make the best decision for my budget. That is why I chose to hire them to complete the work needed and look forward to having everything fixed correctly soon."

"Rob L did a great job explaining what he saw with the chimneys on our home. He explained everything well, and I appreciated his patience taking time to explain what the chimneys should be and where my chimneys needed work. He provided cost saving options and helped me figure out next steps. Also really appreciate his flexibility since I could not be present for the evaluation or the follow up. The reports were easy to read with clear images and useful recommendations. Highly recommend!!"