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Appliance Care
1261 Globe Street, Fall River, Massachusetts, United States
About the Appliance Care
Appliance Care is a trusted institution located at 1261 Globe Street in Fall River, Massachusetts, United States. We specialize in providing top-quality repair and maintenance services for all types of household appliances, including refrigerators, washers, dryers, dishwashers, and more. Our team of skilled technicians is dedicated to ensuring that your appliances are running smoothly and efficiently. With years of experience in the industry, you can trust Appliance Care to deliver exceptional service and reliable solutions for all your appliance needs. Contact us today to schedule an appointment and experience the difference our expertise can make in keeping your appliances in top condition.
1261 Globe St, Fall River, MA 02721, United States
Opening hours of Appliance Care
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Appliance Care
"Juan, the technician, showed up on time. Juan came inside to check my malfunctioning dryer, and due to having 23 years of experience in the business he was able to tell me within 30 seconds that I needed $400 worth of parts + labor, and it would probably be best to buy a new dryer since mine was 11 years old. Juan then gave me the option of paying immediately, on site, or waiting until I received a call the next day, and emailed a written estimate for the repairs; I said I would like to think about it overnight and take a look at the estimate for repair the next day, and then pay. The next morning (today) I received a call from a man in the office yelling at me for not paying the technician immediately, on site. I only got 3 words out trying to explain what I was told by Juan before the man started yelling at me again in the rudest possible way possible - I just hung up. Juan called me 10 minutes later and I gladly paid him over the phone, and he assured me I would get my estimated repair costs emailed to me sometime today."
"Called to make an appointment for warranty work on a Magic Chef built-in microwave that came with a brand new RV. The courteous Appliance Care Rep called me to make the appointment when it was convenient for me. Peter, the Repair Tech, showed up on time and provided a courtesy call when he was about 15 minutes out. Peter is friendly and courteous, works quickly efficiently and professionally. He was able to figure out the problem relatively quickly, made the repair and he was on his way. Good service is very hard to find these days but overall, this company far exceeded my expectations for convenience, efficiency and professionalism. The next time I need any appliance repair, this will be my go-to company. I highly recommend this company."
"I called them about my LG refrigerator not cooling, they asked me for the model and serial # and with that information he knew the problem, them he give me a price to fix in this case it was not worthed to fix. They were very polite and professional. Will use them for sure in the future."
"I used them a couple times before ,had an issue the first time due to poor communication, of course they blamed me ,regardless the issue was resolved . used a second time and this time went well . called for another issue and was scheduled for today but I went out sanding and missed my appointment. I called roughly an hour later to reschedule and was put on hold .finally receptionist came back on and told me that due to my history I would have to find someone else .they did not care what my excuse was .they just didn't want to hear it .all good !!!!! I hope they lose more buisness, cause that's not how u treat any costomer , like they say in portuguese full belly !!!!! let's hope u stay in buisness ."
"Awful customer service relations. Repair person came on behalf of whirlpool for a leaky washing machine. Barely walked into the laundry room and began accusing us of using too much soap. Explained that we follow directions and use the automatic dispenser and that the puddle is not soapy water when it leaks. He started and stopped machine several times - never running a full cycle. This resulted in the machine dispensing more soap into the drum, which he used to justify his case that it’s excess soap causing machine to leak. Said he couldn’t see a leak and that any water on the floor was “from earlier”. He said to run a clean cycle with vinegar and use less soap in the future. After he left, we ran a clean cycle with vinegar only to have even more water leak than ever. Coming from the second floor to the first floor through a light fixture. When the company was called the woman answering the phone said she doubted there was water leaking worse than before and she became defensive and told us to call the manufacturer and that they wouldn’t help us. I am 9 months pregnant and it’s the fourth of July week so now no repairs are available for over another week. Zero help, rude and unprofessional."
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