Launch Family Entertainment Park Westboro

"We had there birthday party for my daughter Saturday on January 13 . 2024 . And we all had a blast , the hostess and all staff was friendly. Definitely number 1 place to take to your kids for fun day or celebrate birthdays! Ivana"

"Wonderful experience. We celebrated my son's birthday here this week. All of the staff were exceptionally friendly, helpful, and accommodating. The little kids in our group loved the play structure and even the teenagers all had a blast. Not all of the attractions were open when we went, and the Westborough branch itself is rather hard to get in touch with, but the positive and generous attitude of every worker I came into contact with more than made up for any imperfections. Would absolutely go again."

"We recently hosted a birthday party here. The kids had a blast with so many play options. But I found it to be stressful for the host/parent. Host a birthday party here only if you are able to take care of everything except party room set up and serving. The party coordinator doesn't help with anything other than setting up the party room and cleaning up later. Check-in: No one is going to help your party group with the check-in. In our case, my husband and I were standing near the check in counter and guided the parents in our party group to scan the qr code, fill in the waiver and get the tag for their child to enter the trampoline area. Trampoline area: You are responsible for keeping an eye on the kids and their safety. Remember that your birthday party is not a private event like in jump nation. There will be other jumpers too. And since our party was on a weekend, the entire place was super crowded, and I had a hard time keeping track of around 20 kids who came to our party. Because there are so many areas where they can go and play. There was no staff from the launch seen in the play areas to ensure the kids were playing safe. Party room and food: You are responsible for keeping track of the one hour jump time and then bringing the group to the party room. The only good thing was that our party coordinator had set up the party room for us and took care of serving and cleaning up. They had also put up the party banner that we brought and arranged the goodie bags. The pizza served there was below average, but the kids didn't seem to mind as they were rushing to go to the arcade and play after the party."

"Been here twice in the past few months for birthday parties with my kids. Very disappointed in the condition of the features. Trampolines blocked off, a whole trampoline missing, padding falling off or missing, broken/missing locks in the bathroom, duck tape everywhere! Additionally the staff are very young and show no authoritative presence. Kids breaking rules and endangering other kids gets no comments or corrections from staff. Half of the arcade games were out of service as well. They are building a new feature in the middle which is great, but perhaps we should fix up what we have before we add more things. Seems like they are more concerned with making money than with safety. Eventually someone is going to get really hurt and all their waivers aren’t going to save them when the condition of their activities are poor. Your money is better spend somewhere where your kids safety is a higher priority. See photos for reference."