Rinfret's Appliance Service
151 Chase Road, Portsmouth, Rhode Island, United States
About the Rinfret's Appliance Service
Rinfret's Appliance Service is a trusted store located at 151 Chase Road in Portsmouth, Rhode Island, United States. Specializing in appliance repair and maintenance, our experienced technicians provide top-notch service to ensure your appliances are running smoothly. Whether you need a quick fix or a full overhaul, Rinfret's Appliance Service is your go-to destination for all your appliance needs. Visit us today and experience the difference in quality service and expertise.
Photos of Rinfret's Appliance Service
151 Chase Rd Unit 1A, Portsmouth, RI 02871, United States
Opening hours of Rinfret's Appliance Service
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Rinfret's Appliance Service
"I love it when you call a place as a new customer and the person answering the phone really sounds enthusiastic about taking care of you. The phone connection is the first stop of first impressions and Rinfrets nailed it- Then when the service provider calls ahead, shows up on time, fixes the problem, returns with a smile when we realized there was still a problem and fixes it again. I am so happy to have found a local appliance repair company I will now rely on to fix what’s broken as often as possible rather than toss and rebuy - Repairing an appliance with Rinfrets was an extremely positive experience."
"Matt and Kathy were SO incredibly helpful with my refrigerator debacle. Clearly they're experienced experts, and kindly, too. I recommend keeping this company in your contacts for appliance repair."
"Jack came out recently to replace one of the burners on our store. He was on time, courteous and knowledgeable. This is the second time I’ve used this company. About a year ago I had them come out to repair dryer. When the “fix” didn’t last, they returned, free of charge to try again. The second attempt worked. Great customer service. Would use them again if needed. Highly recommend"
"UPDATE: The owner of the business contacted us and was understanding of the situation. He sent the repair man back out with the correct part to fix the dryer, and rightfully did not charge us any additional fee or cost. This time, the repair tech followed through and actually tested the dryer to make sure it was functioning properly before leaving. It was completed, the dryer works, and we are grateful that the business stood by its service and worked to rectify the situation. Based on how it all ended, I would recommend them knowing that the owner is so responsive. Word to the wise…..based on recommendations on a here we contacted Rinfrets Appliance Repair and so far they took $250 from us and did not perform the work, said the part they ordered didn’t fix the problem so need to order another part for another $200. And wanted that upfront also (which we didn’t do). Waiting for them to fix this situation but as of now I would definitely NOT recommend them. Would not have hired them at $450 to fix a dryer we can replace new for $600."
"I found Rinfret's through Frigidaire as a recommended provider for an out of warranty dryer. Our dryer needed a new heating element so we were hoping to get someone out ASAP. I called and spoke to Matt who was super polite and professional. He was able to get someone out about 2-3 days after I called, which wasn't ideal but not a reflection of Rinfret's. It's a busy time of year, so I was expecting much longer so this was great to hear. Jack, the technician that came over was incredibly polite and helpful. He installed a new heating element and even checked out the rest of the dryer components to make sure everything else looked good. Lastly, Matt called us a few days later to make sure everything was working properly which was super appreciated. Overall this was a great experience and I plan on using Rinfret's for any appliance needs in the future."
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