Kent's Alignment Services
27 Halsey Street, Newport, Rhode Island, United States
About the Kent's Alignment Services
Kent's Alignment Services is a trusted car repair institution located at 27 Halsey Street in Newport, Rhode Island, United States. Whether you need a routine inspection, alignment, or serious auto repair, we guarantee your satisfaction with our work. We only use parts from reputable brands to ensure your vehicle is always in top condition.
In Rhode Island, all newly registered vehicles must have a valid inspection sticker or pass a Safety and Emissions inspection within 5 days of registration. New vehicles are exempt from inspection for 2 years or until they reach 24,000 miles.
If your check engine light comes on, visit us to have it checked. A solid light indicates a problem, while a blinking light may signal a more serious issue. Drive normally to reset your car's computer before bringing it in for inspection.
Remember to wear a mask when visiting our shop and bring your Registration for a personalized experience. Trust Kent's Alignment Services for all your car repair needs in Newport, Rhode Island.
Photos of Kent's Alignment Services
27 Halsey St, Newport, RI 02840, United States
Opening hours of Kent's Alignment Services
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Kent's Alignment Services
"The employees and owner of this shop are some of the best I've ever seen. They're knowledgeable, friendly, respectful, and nice. They don't talk down to you or treat you like you're stupid. They go over the details of what they found and what they recommend. I highly recommend this place to everyone who needs work done."
"I needed a State Inspection for my vehicle, and they took care of my vehicle in less than 20 minutes and were done in less than 10 minutes with the inspection. Great customer service!"
"Bad management! Simple rear brakes to fix . They said they get it done by one day 3 weeks after they finally fix my rear brakes fix but not to know my brakes making noises and my ABS and track stabilizer warning light went on , so the manager blame it on a rat .lol ! So 3 months later I bring to another shop to fix the ABS they said Kent's shop forget to install another part that's why my warning light went off.. I wouldn't recommend anyone bringing there car to this shop .. zero stars for this shop"
"I cannot recommend these guys for simple brake jobs and tire mounting. I brought in my car for bakes and tires. My car has wider back wheels and tires than the front. They mounted the wide tires on the smaller wheels and skinnier tires on the wide wheels. Because they mixed-up the tires, all four wheel locations were incorrect. One of the mechanics was also the only one there to process my payment. He could not operate the POS system so I had to go get cash up the street. For the brakes, my car came back with the front brakes rattling over every bump and pulsating when I applied the brakes. After three trips back to them for them to correct it, I lost my faith in them and paid another shop $300 to tell me the pads they used were junk and don't fit properly. They recommended I use the manufacturer’s pads. By going elsewhere, five months of loud rattling and my brakes not working correctly was solved in one appointment. These guys are friendly enough, but are not able to get the job done. I would love a partial refund, but sometimes it is easier to move on."
"I was away for a week and left my car with them. They said they would have no problem doing the work in that time. I called on Friday it wasn’t done. I called on Monday, couldn’t get a hold of the manager until late afternoon. No work was done. He said they would try to get to it on Tuesday. I took my car back on Tuesday afternoon without any work being done. They promise a lot but then leave you hanging. If you need your car to get to work, don’t rely on them."
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