The Home Depot

26 Stephen King Drive, Augusta, ME 04330

"This store has dim lighting and feels a little cramped. The layout isn't the best and I feel the flow could be improved and better thought out. Has a wide variety of useful items and a helpful staff."

"What can you say, it's home Depot. They have most of your needs for home improvement, and repair. The staff is usually very friendly, and helpful."

"The toxic masculinity really needs to be dealt with. Do NOT look at a customer's left hand and tell her she "should have your husband do it". If you are asked where to find something just show them. If you don't even understand the project being made you obviously can't tell someone how to do it better. Please stop assuming that women have no understanding about home repairs. I was raised by a carpenter. I have done plumbing, flooring, electrical, tile work, wallpaper, painting, and plenty of light carpentry/ woodworking. Female does not equal stupid. Please have your employees catch up with the times."

"We purchased all new kitchen appliances in December 2023 with installation and set up to be delivered on January 2023, paid $500 to have the driveway plowed and extra sanded for the delivery truck. They didn’t even try to get up the driveway. Fast forward a month later, same thing with preparing the driveway, they wouldn’t drive up. SO we met the delivery crew at the end of the driveway and transferred all kitchen appliances to our own pick up truck. The delivery people came to the house and put the appliances in their designated spots, where the old ones were. They didn’t hook them up and they took 3/4 of the old ones away. The old fridge they left on the front porch. I called 3 times today and after having to repeat the story every time, they would put me on hold for a manager and then it would hang up and send me to their surgery. The refrigerator is damaged, the stove vent wasn’t set up because they delivery team didn’t know how to do it and because there was no vent hole cut out. No one told us we needed to do this ahead of time. We paid for delivery and set up! Now they’re refunding only the amount paid for set up and we have a stove that doesn’t work which means the house can’t be rented out until it’s resolved. Very poor customer service."

"I got here to get everything I need for work they all are good people and there is always someone to help when you need it I love how friendly everyone is the store is always clean"