Barney's Bicycle

"Immediately turned me away because I had an E-Bike. I wanted to get my front brake fixed, but even though the front wheel has no electronics and the battery is removable, they refused saying "I just don't work on them""

"They have a long standing history of good business in Worcester and I really wanted to support them! Friends of ours raved about them, but my experience was confusing. I went in looking for a bike, and the person that assisted me assumed that I didn't want anything expensive, and told me that he had nothing for me. He said that I should "keep track of the inventory they had online, but they don't keep it up to date...". That's not very helpful! I wanted advice from an expert, and they were super quick to dismiss me from the store. It was really disappointing."

"I bought a bike rack and the owner helped/taught me on how to put it on my car without charge. They are nice people"

"I needed a bearing for a rear hub. I called Barney's to get prices. It turned out I was able to purchase a better quality rim, and have my old freewheel transferred to the new rim, all cheaper than what it had cost me to have the original rim rebuilt a year prior by another unnamed bike shop (that rebuild lasted only 2 rides). The new rim is exactly what I needed. I was really pleased with the straigh service, and I definitely saved money by visiting Barney's. 5 star experience"