Walgreens 741 Roosevelt Trail, Windham, ME 04062

"Typical Drug Store Chain Store"

"I know there have been many negative reviews of this location but the interaction I had yesterday made me want to write a review, which I don’t do often. I had a refill due which was filled in a timely manner, but before I went in to pick it up, I wanted to be sure the manufacturer was the same as my last prescription (since I have some side effects to this medication with other manufacturers). So I called in, and the guy who I spoke with was not only professional and quick to respond to my request, but he was extremely kind and made me feel that my request was important, not a bother. When I picked up my prescription, he remembered me and again, was very efficient, and kind. I’m sure he was very busy, but he made sure I got what I requested and was nice at the same time. I don’t recall his name, but he made this experience one of the best I’ve had with a business in a long time. I hope he sticks around."

"HORRIBLE experience on 1-19-23. A young women working the Pharmacy Desk gave me a Very hard time , acting judgmental , attitude etc etc. Asking me to repeat Private information in a public area, wich all info is lusted on the screen. She acted like she couldn’t dispense my medication. When I said I’d text mu Dr. To have them contact the pharmacy , things started to turn around , Except for her attitude. Just so rude. It’s unfortunate the time prior a Very nice older women working the drive Thru was exceptionally Great to del with. Very efficient knowledgeable etc etc.That women should be dealing with the public Not the “ young judge-mental one “ When all was said and done I said “ thank you “. She just had a “ stank aggravated look on her face and said nothing walked away.” IGNORANT, is a great word for her. HOW SHE HAS A JOB is beyond my mental capacity."

"worst pharmacy ever! i find it often closed when it is supposed to be open, earlier this year they were closed for well over a month. unreliable place for such necessities as medication! the sign i attached was up for over a month and did not reopen when it stated it was supposed to."

"Terrible experience at this store and see not the only one. Drove 35 minutes for scheduled C-19 booster to find the pharmacy closed. Back to square one on finding a booster appointment. Asked manager “Jenica” about why closed she curtly explained “there is one pharmacist for 18 stores and that pharmacist has Covid.” (I guess for weeks based on similar reviews.) But can’t they call people to cancel rather than sending reminders to come? No, “like I said, 1 pharmacist and 18 stores, and only that 1 pharmacist has the key to the room with the appointment schedule.” Walgreens, If you can’t hire enough pharmacists don’t make appointments, or at least figure out how to let people know their appointment is canceled, or at very least hire managers with people skills."