Walgreens 36 China Road, Winslow, ME 04901

"I scheduled a COVID test here and no one answered when I called and emailed that I had arrived. I went in and the pharmacy was closed. I had received an email earlier in the day confirming my appointment and zero communication that my appointment was canceled. On top of it all, the lady at the register was quite rude. I would not recommend anyone visit here."

"We have been here 3 times in the last 3 days to pick up our prescription. Each time we were told it wasn't ready. Stopped by Sat and Monday, still not ready. Now we are here and they are saying it's not ready, but it was ready on Friday but we pulled it because no one picked it up. Are you serious. We were here Friday, Saturday and Monday and were told it wasn't ready. Customer service is terrible here."

"Employee asked me to remove my face covering during a global pandemic since he wasn't sure if the state photo ID was real. I don't blame the employee or the manager, but the fact that Walgreens trains their staff to ask customers to remove their face covering tells me they do not actually care about face coverings, customer safety or for that matter following CDC rules. A safer option would be to have cashiers simply not sell beer or wine to those they can't confirm as being 21 or older so they can take their business elsewhere. The manager was a pleasure to speak with and a sincere and level headed person. I hope this does not reflect negatively on them or their staff who are just following flawed rules. 1/5 only because I cannot give 0/5 for ignorant and dangerous polices during a global pandemic"

"I have to remind them every time that my Mom has 2 insurances, they've charged her twice for a prescription she didn't need to pay for and then she was given attitude when asked why she had been charged. A manager had to correct the problem and it literally took 45min to correct their error. Walgreens, if you wanted to take over at least make sure that customer service is up to par with what Rite Aid had. We will no longer be using this pharmacy."

"On hold for more than 20 minutes, but got to the drive thru and they came right over, furthermore the automated system said my prescription wasn't ready when it was...then i leave the drive thru and get a call that my prescription is ready...really??? To top it off the woman behind the counter was UNAPOLOGETIC..Where are the customer service skills. These issues are NOT ok..some prescriptions are life and death..get it together!!!!"