Allbirds 205 Newbury Street, Boston, MA 02116

"I bought their wool beanie in store and really enjoyed wearing it. The store clerk cut the tag off in the store along with the tag with washing symbols. I washed it in the machine in cold cycle and it shrunk. I don't understand why it would shrink on a cold wash. Customer service was not helpful. Would not recommend Allbirds as a brand to others."

"Jen and Isabelle at this store are the true model of the retail-customer experience. I've been an Allbirds customer for half a decade now, and interactions like the one I had with them are the reason why. There was a particular shoe in a particular color that I was really set on that was sold out just about everywhere, but they got on the phone for me and secured just the pair that I wanted. I had also shared that I was having a bit of a rough day, and that inspired each of them to work a little harder on my behalf (and one of them was at the very end of her shift, no less). Their work brightened what had been a very difficult day for me up to that point, and they both deserve a raise!"

"Fantastic associates & customer service! They answered a lot of questions my mom and I had regarding the insoles and which shoes fit narrow feet better."

"I am so passionate about their shoes. The staff is incredibly helpful and welcoming and really provide high quality service. The shoe selection is amazing and you won’t find more comfortable and attractive casual shoes. Highly highly recommend."

"Comfort of the wool shoes lives up to the hype. Store can be a little hectic with everyone running around, but the layout is done well and the staff and really responsive and knowledgeable about their products. At the time all shoes of all models and colors were $90 which seems like a great deal. Time will tell how they stand up durability wise. Looking forward to see what other sustainable products/designs they come out with"