Bluemoon Smoke Shop

"I've been buying from this store for over a year now, and I never had a problem, so the quality is great. The reason I'm giving 1 star is that it's my first problem and it wasn't fixed. The vape has been cutting the flow since the day I bought (Thursday night). I came this afternoon (Saturday), and the cashier didn't want to replace it. If I can't count with a store when I have a problem, I can't keep doing business with it. Sometimes, being flexible with the policy is better than losing a loyal customer, in my opinion."

"My device stopped working only 4 days after purchase. They would not exchange or refund. Buyers be aware. I’ve been waiting for over a month for the manufacturer to replace the broken device."

"My experience there was amazing when Scott Rand was there very knowledgeable guy friendly and was easy to talk to, made everyone feel welcomed, I was very very upset when I found out he had left for Downtown the reason being the service and the quality basically died once he had left and I have refused to enter the shop, and I work at 279 Newbury Street. I have gone out of my way drove to where he works now just to have his service, what does that tell you about him as a person the best and there is none better."

"I have reviewed this place once before, since then it has improved dramatically. They have multiple locations and endless amounts of product to choose from. The last time I was here Sam, the owner, was the only one running this location. Now he has a number of reliable and well versed employees. Definitely worth a visit."

"A nice vape store on Newbury street. Maybe slightly more pricey than other locations, but that goes with the territory. They have a good selection of vape products as well as glass ware. The staff were helpful and friendly both times I have visited. Check them out."