Chipotle Mexican Grill 359 Maine Mall Road, South Portland, ME 04106

"The store was out of several things including chips. My main issue was the food. A lot of the meat looked dry. I asked for rice, a meat and lettuce and guacamole. By that time there was no room for anything else and it was difficult to order due to some language barriers. Some people may like large portions but they added a pile of meat and lettuce so big I couldn’t fit cheese, veggies, sour cream or the corn salsa. I asked for cheese, sour cream and the corn salsa on the side. I have never been charged for those items on the side because they are included options for the burrito bowls. I do know the guacamole is an extra charge. No big deal I go there often and am aware of the guac charge. The store charged me extra for each the sour cream, cheese and corn salsa which is outrageous. I ordered the burrito bowl, a two taco kids meal for my daughter and two fountain drinks and it was almost $40. If I would’ve ordered on the app it would’ve been maybe $26 but ant the most definitely less than $30. Also the store had zero napkins in all holders and the eat in area definitely needed to be picked up and cleaned. Over flowing trash can and most tables were dirty. Also no ice in the fountain drink machine."

"Always some sort of issue here. Close randomly at 5pm but still have people inside. Management must be horrible."

"The store is consistently out of something. There is a severe lack of inventory. No other location in Maine seems to have the ongoing issues that this location does. I still continue to go here however though because Chipotle is great and it’s close to work."

"No burritos, so I got tacos. There was no rice and instead of getting more they scraped the bottom of three different trays of cold gross rice to give me. The tacos were made in one mass instead of individually. It was a huge mess. The whole time neither of the employees was paying attention to me and were just talking about how the place is horribly run. Truly bad customer experience."