Sport Thoma

"Five stars for Nathan. He helped me with my boot fitting, super knowledgeable and patient. Could tell he really wanted to find the right boot for me. Thank you Nathan!"

"This is a well stocked little shop. They had many, many options for every item my mini racer needed. We went at busy o’clock on Sunday of opening weekend for the ski resort. We got great service. They had tons of inventory. They had a huge wall with 50 models of adult ski boots. I stood around and watched the professional fit gurus help one woman with extremely wide feet and one youth whose fit issue was narrowness. They seem like they can help just about everyone and had so many options. The ski, pole, helmet and goggle selection was mind boggling. Not to worry, friendly staff were on hand helping to sort out the options. There were many brands of outerwear and some very enticing apres ski apparel as well. I would not hesitate to make the long drive up with a must-buy list and feel confident they will have everything every member of our family could ever need for a great weekend!"

"Super pleased with my experience here. Beginner/intermediate skier looking to finally invest in some gear. Visited several shops in the area and really impressed with the service. The staff were very knowledgeable, actually took measurements and turns out I was two sizes smaller than what I thought. It took over an hour but once the perfect boot was found, I had it heat molded for comfort. Even got 30% off the final bill due to end of season sales!"

"I recently had a disappointing experience with Sport Toma, a Ski Shop in Maine. I called to inquire about ski tuning and asked if it would be possible to drop off my skis at 4:30 PM on a Thursday and have them ready by Friday morning. The person on the phone responded in a very annoyed tone and told me that they don't do tuning after hours and that they close at 5 PM. I was taken aback by the tone of their response and felt disrespected as a potential customer. I understand that policies about ski tuning availability are necessary, but the way in which the associate spoke to me was completely unnecessary. As a customer, I expect to be treated with professionalism and courtesy, and this experience fell far short of those expectations. Unfortunately, this experience has left a negative impression of Sport Toma. It is disappointing that I will have to look elsewhere for ski tuning and equipment during my next trip to Sunday River. I hope that the shop takes customer service more seriously in the future and recognizes that respectful and courteous interactions with customers are key to building a positive reputation."

"The staff here were incredibly helpful! This is the only place in town that rents snowshoes, and they do so at a fair price. They went out of their way to refer me to another shop in town when they didn’t have an item I was looking for. They have a great merchandise selection— high quality, good brands and well organized! The shop is very cute and I’ll be back for my mountain needs whenever I’m in town!"