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Cape Ann Marine Sales & Service
75 Essex Avenue, Gloucester, Massachusetts, United States
About the Cape Ann Marine Sales & Service
Cape Ann Marine Sales & Service is a premier marine store located at 75 Essex Avenue in Gloucester, Massachusetts. We offer a wide range of marine products and services to meet the needs of boaters and fishing enthusiasts. Our experienced staff is dedicated to providing top-notch customer service and expert advice on all things related to boating and marine equipment. Whether you are in need of boat repairs, maintenance services, or looking to purchase new equipment, Cape Ann Marine Sales & Service has you covered. Visit us today and experience the best in marine sales and service in the United States.
Photos of Cape Ann Marine Sales & Service
75 Essex Ave #2, Gloucester, MA 01930, United States
Opening hours of Cape Ann Marine Sales & Service
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cape Ann Marine Sales & Service
"Great people"
"I dropped off our Suzuki 2.5hp we purchased Dec of 2022 with two issues. One was it wasn't getting compression because of stuck valve and two the carburetor was leaking fuel and was gummed up. The repair was done within a normal amount of time so I gave them an extra star from the one star I'd like to give them. First problem when I picked up the motor nothing was covered under warranty for the sticking valve. They stated the motor had good compression, which I already knew that. The valve doesn't stick all the time. When i booked the repair I explained that, but that information didn't make it to the mechanic and they didn't do anything more than a compression test. The carburetor they charged me $120 for the carb which is about market price, but they charged me 2.5 hours of labor for a total bill of $400 to swap out the carburetor. She ran well for about 4 weeks then started having idling problems, took the carb off and cleaned it, which took me about 45 minutes, but it didn't help the idle problem. Lastly I asked the service manager what will you do if the valve start sticking again and he said we'll like swap out the entire power head, which is they did that on this repair I would have gotten a new carb anyways. The valve started acting up again about 6 weeks after it was in the shop and I haven't done anything more with the engine. My feeling is they should have followed my initial request to look at the valve problem when I first brought it in. Second, they way over charge for work."
"Saw the boat advertised. Met some captains aboard their respective boats. And they were very professional."
"The staff has always been there for me, and are more responsive and detail-oriented than any marina I have experienced. I highly recommend them to anyone who wants to spend more time out on the water and less time on land waiting for your boat to be fixed."
"Consistent attentive service. Well trained and respectful staff. Expert mariners."
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