NAPA Auto Parts

"Worst napa in maine! I love napa and most of the time they are so helpful and cheerful but this place almost made me loose my cool. One of the employees pulled a part for me to check and see if it worked for my vehicle, reluctantly I might add, and when it didn't and I asked for his opinion and to look up and grab some other options for me he proceeds to tell me I need to do my research and its not his job to go get me parts... excuse me that's your only job! I will never go there again he ruined my already bad day and I hope he gets fired. If I could rate negative stars I would"

"I can't rate them high enough. I had a dead battery. I bought the battery at a good price, and I asked them where I could get it installed. It was a complicated installation being in the trunk, bolted down, under the spare tire. They said they would do it, and they spent more than 30 minutes getting it installed because of the complicated installation. I asked how much they wanted for the installation, and they said nothing. They wouldn't even take a significant tip that I offered them. They were super, saved me a major headache and a significant amount of time. I can't rate them high enough."

"Batteries only last a year from this store. Autozone batteries are a lot better"

"Convenient local store for me to get parts and supplies at. It is to bad corporate office is ruining the Napas around Southern Maine. Only looking at profits and not realizing that having friendly knowledgeable people at the counters is what keeps customers coming back. They have and continue to push away their most knowledgeable workers and it is really showing. It's no longer a place where they remember you and your vehicles..."

"Order online and pick up in store is convenient when you want to be sure that the part you need is in stock when you get there. They frequently run a 10% off special for online orders and it is calculated automatically without having to apply a code. The staff here is very helpful and the manager, John, goes out of his way to make sure that any issues are addressed quickly and to the customer's satisfaction."