Expressions,

Westgate Mall, 200 Westgate Dr, Brockton, MA 02301, United States

"Went there today waited 20 minutes no one came to help me. The 3 employees were standing by the cash register laughing and joking around and the whole store smelled like weed"

"The staff was very helpful when ordering my Nike Cortez online. I am very pleased with the store."

"Every time I go in there's a different experience."

"I get to the 4 out of 5 in a min. First store is clean and well arranged. The staff was very polite and helpful. They where not over aggressive. I took my 14 year old daughter back to school shoe shopping. After 5 stores and repeated no s to shoes she finally found a pair in stock color and correct size. I was extremely happy knowing this was over. The gentleman went out back grabbed the shoes. I made her try on to make sure they fit as they where not inexpensive. Yet compared to another store who has same ones sho did not have her size it was 30 dollars less here. I went to register to pay. I was going to out on my credit card but this is my only issues. They do not accept credit cards. Also they do not offer a military or first responders discount. Knowing they where less expensive than other store i was still more surprised they did not offer the discount or take credit cards. So i luckily had enough cash on me bit decided to do half on my debit card and pay remainder in cash so i would still have cash on me. That is why they did not receive the fifth star. I am aware why some store do not accept credit cards because they have to wait for money snd also company is charged a percentage for use. Maybe thats the reason to keep costs down they only accept cash or debit. That is understandable but there should be a sign infront of store to tell you so your not surprised when you get to register. I am sure they have run into issues sith people not having enough cash or debit and wanting to use credit card. 2nd now a days a lot of stores offer a discount to military and first responders. Maybe the company should review that and hopefully add it so its an appreciation towards us who have served and are serving as well as first responders. That would give them the 5th star."

"Won't buy here again. Return Policy are unreasonable. Exchange policy is the same a the return policy. Its not even written online. They wouldn't exchange a shoe that was paid like four days ago. Now the person that got the gift cant wear it because they wont change it to their size. The person that bought it doesn't have the receipt and is not from here. It still had the label and everything but they kept on refusing. Worse customer service and policy. I was hoping they could pull it up but no effort was made. Now I know why I like shopping in Amazon because customer service is key and this company needs to have a discussion with HR and upgrade their policy."