MOMS North Chelmsford

"Just left Moms of chelmsford to pick up a simple part. The man behind the counter went above and beyond to give me service. I will definitely be coming back to get my oil and such from this location and eventually a new helmet. Thank you guys for your excellent service."

"Today, I picked up my 2017 Can Am Spyder RT Limited SE 6. Alexis was truly a joy to work with. Extremely personable and absolutely no pressure. I actually looked at this bike a few weeks ago. I came home and mulled it over. The next day, I called her to say I wanted it, and she took my deposit over the phone. There were a couple of very minor issues, and she said not to worry. We set up a date to pick it up, and she called me as soon as she got into work. The bike wasn't ready. The parts dept ordered parts to fix those minor issues. It took a little bit for the parts to come in. Not their fault definitely out of their control. Well, the parts came in, and Alexis called me to tell me the bike was ready. I went today to get it. Alexis was cleaning it. She asked if I had any questions and went over the whole bike with me again to make sure I was comfortable. Tim came out and helped me load it on the trailer and showed me how to tie it down. This is the third purchase I made from MOMS, two from Foxboro, and this one from Chelmsford. I am very pleased with MOMS. They are definitely a 5 star organization. Alexis, thank you very much for making my purchase enjoyable. Greg"

"Awesome customer service. Can’t be beat. Responsive, knowledgeable and friendly- Brian and Ryan are a delight to work with. Been servicing my motorcycles with them for many years. Their prices are market value and reasonable. If there is a delay in parts I’m notified immediately and rescheduled at my convenience. Can’t say enough about them and the mechanics. Parts desk is great talking through things if you don’t know what you need. And service and parts communicate when there are delays or issues. Better than any other shop I’ve worked with. Thank you for all you do."

"I am very happy with my experience at MOM'S North Chelmsford. Just purchased a 2023 Kawasaki Ninja 650 ABS. Alexis was extremely helpful with the entire process. I couldn't find the bike I wanted anywhere in Massachusetts and with a simple phone call to MOM's, she was having one built for me starting the following day and had it done in half the time that they estimated. There was an issue with the rear tire from the manufacturer and they took it back and replaced the tire with an upgraded version, no questions asked, and at no additional charge. Ryan from the service team had the repair done in a day, again in half the time they estimated and I put 120 miles on the bike that same day. I will definitely be taking the bike for all service to this location and if I ever upgrade to something bigger, this will be the place I go. Thanks again."

"Bought a new 2023 Polaris Switch Back Assault. Elizabeth was my sales person. Amazing young lady with great knowledge. Eric in finance amazing and general manager Jim was fantastic. Traded my 2020 Polaris XP 1000 got the money I wanted with Know question at all.Highly recommend Moms in Chelmsford. PS ask for Elisabeth in sales in Chelmsford and Jeff in Indian in Tyngsboro"