lululemon

"Great experience at this store! All employees where friendly and kind. Emily was very helpful✨"

"Bought everything I planned to buy in the store. Sales associates were very helpful and friendly. I wish there were more leggings in stock."

"Today I was accused by the manager of this Lululemon location of producing a fraudulent receipt to return clothes that I bought on the Lululemon website. He refused to allow the return, cited a "company policy" that you can't return over x number of items but refused to tell me what that number was, and suggested that I produced fake email receipts as well as a fake paper receipt. Afterwards, when I went to the location on Newbury to do the return I had no issues. Unrelated, but I will also add that I watched him help another customer evade tax law by putting the tax on a gift card. I know this all sounds ridiculous because it was and it is entirely the truth."

"After talking to the first store associate I ran into, I was about ready to walk back out. When she asked me if I needed help, I said yes I’d appreciate that because I didn’t know my size since I tended to wear off brand leggings. She just snickered at me. Maddie on the other hand was wonderful in helping me find the perfect pair of leggings. She is the reason I’m leaving a five star review. She was super patient and kind even though I didn’t know my size. I never felt embarrassed when talking to her, and it seemed like she genuinely wanted to help me. I appreciate all of her help and kindness, and I ended up leaving with my new favorite pair of leggings that fit perfectly!"

"Had a so-so experience. I was greeted and offered service quickly, store was clean. The strange part was at the checkout. My husband grabbed two shorts for himself and a pair for me. He gave the sales girl his first responder id and she said in a not-so-clear and rude way that the discount was just for him. All the meanwhile disregarding my presence completely. We didn’t know what she meant and realized she only discounted his items and not mine. I find it odd that a husband can’t buy his wife items and that the sales person was awkward and invasive. If this very bizarre policy holds true then provide some training to the employees so they can communicate your policy without offending people’s spouses."