MonkeySports Superstore - Derry

"We visited the store to buy skates and we were assisted by Colton Shimp. He is an asset to the Derry Store. He was patient, knowledgeable, and very helpful. His knowledge of hockey gear and customer service skills are second to none. In a time where finding good help is hard it was refreshing to interact with such a driven young man!! Thanks again for all of your help"

"I was in 2 weeks ago and bought a stick for my son. Same day he played in a game and the stick broke 5 min in the game. I spoke to Nathan and he was wonderful to deal with and really went the extra mile for us. I appreciate all he did to help us. We will be back. 10/10 recommend!"

"Went to Norton Store on a busy holiday sale day. Bought skates at great price, but the fit was wrong. I brought the skates to the Derry store where they remolded, punched out, and did what was necessary for boot to fit comfortably. They rectified the fitting free of charge. The Store Manager J was great and extremely helpful, even admitting to short staffs at the Norton store causing the lack of service/fitting in the first place. Great Staff and a great in store experience."

"I called the store on December 5, 2023. An extremely helpful and friendly person named Mathew helped me. I was inquiring about a goalie stick and he spent over 20 min trying to help me. He was extremely knowledgeable and was very patient with me. It is a pleasant surprise these days, to have such great customer service. I was able to feel comfortable with my purchase. Thank you again, Matt."

"Went in to sharpen skates and was checking out sticks. I asked Alex for some basic info on the differences between sticks which he explained. But he offered to demo the sticks in their shooting cage. He then gave me some shooting pointers. He is an amazing teacher. He spent 10 minutes giving me pointers on shooting, lifting the puck, mechanics, etc. He made my day and I can’t even explain how helpful his pointers were. Incredible customer service. Laurent at the check out register was also extremely helpful. This place just totally blew me away and earned a 5 star review. Exceptional customer service!"