Bicycle World

"Needed a new tire tube, these guys are so aware and down to earth they see me, recognize the cluelessness, come take a quick glance at this picture and in 2 minutes I am out the door. 5 bucks, cheap or cheaper than any wholesaler."

"Met Bill today for the first time. Brought him my little DAHON Broadway that a friend had gifted to me recently. Bill took the time to put the bike up on a stand and give me a reasonable estimate on some repairs and adjustments it'll need to be road worthy once again. Nothing he saw or recommended be done surprised me. I'd been bringing bikes to the shop long before he purchased it from its founder and one of my favorite local business owners, Chris Ethier. I haven't ridden in awhile since my previous bike had been stolen so it was nice to step into the familiar space. Bill has a nice crew working just behind the counter. I got to watch briefly as a younger member of the staff was given a task and instruction. Good to see knowledge and experience being passed on to a new generation. I'm excited to get my bike back next time I stop in. I encourage you to give Bill your business. We need to keep these shops around. There's only so much Amazon can do and none of it will be of help if you're out on a ride and your bike hasn't been properly serviced. (Follow-up) The crew at Bicycle World wasted no time getting my bike back on the road. A few hours after dropping it off I got the call to pick it up. Bill did a great job and came in right on his estimated cost. I couldn't be happier. Now I can park my truck a few miles from my job sites and avoid getting stuck in the hours long lines of traffic leaving Tanglewood during the summer. The last thing I want to do after working video cameras all day is sit in bumper to bumper traffic. The DAHON rides again..."

"Thought the service and prices were too good to be true...they were not!! Bill and staff were amazing setting me up with my new road bike. Drove 4 hours for it and would do it again! Probably one of the last true local bike shops around. Thanks again!"

"I promise you won't find a shop in the area doing more to get people on bikes and involved in the community. Great sales and service... seriously. They're great at talking through details and being real about prices, parts, bikes, riding needs etc. Community... Bill leads a more solid set of group rides for all skills than any other shop i know in the area. He has introduced more mountain bike riders to the sport and community than any other shop or person i know. He is also a HUGE supporter of our local trail advocacy groups and the region's around us as well. This shop is the real deal. Perfect customer service experience with an owner and staff who are all willing to work with you to get it right."

"Under new ownership this is an up and coming bike shop. Decent selection for the size of the shop and some used options as well. The Owner is willing to be flexible and not charge full MSRP for even new bikes which is nice."