DICK'S Sporting Goods

"I stopped by to buy an umbrella and some gum. I was never asked if I wanted a receipt for my order and didn't ask for one because I was about to use the umbrella and didn't plan on returning it - it was pouring rain. I got home and noticed the guy double charged me for the umbrella, 30$ instead of 15$. I'm a broke college student that's literally my hourly wage at work, so I went back and asked for help but was refused any help unless I had a receipt - which I was never offered. Overall awful experience, always ask for a receipt here."

"Horrible customer service. It was actually the worst customer service I have ever experienced. Speaking with a manager did not help. I left and went to the family owned sporting goods store down the road and it was like night and day. I tell and will continue to tell people not to frequent this establishment."

"Good place!"

"Nicely set up and good selection. Very quiet almost no one was there. We were looking at treadmills. An employee stood in the corner looking at things on the wall about 15 feet away from us while we looked at a handful of treadmills for about 10 minutes. Maybe he was neatening up things that were already perfectly neat. He was not restocking. I honestly thought he was just watching us to see if we were stealing anything at first- but how can you steal a treadmill? My friend had to go over to him and ask if he worked there to get some help( he was wearing a tag around his neck, otherwise I honestly thought he was a shopper just standing in the corner there ). I found his total lack of interest in shoppers who had questions off-putting. Just wave and say hey I’m over here if you need help. We were almost the only people in the store. We were trying to figure out how to turn the treadmill on, make them work. The whole while him standing in the corner doing nothing , ignoring us. When my friend approached him and asked for a key( we figured out a key was needed to start the treadmills) he went and got the box of keys but only had 1 that he could find. We were ready to buy a treadmill. Needless to say, we did not feel helped and could not try the model we wanted."

"I bought my wife a winter coat here for Christmas. It was a bit on the pricey side, but it was good quality and kept her warm all winter. The employees were nice when they were helping me find a coat for her and readily offered their opinions on the selections available. Checking out was easy, but it was a bit busy at the time. The power also went out one time when I was inside and it took them 30 minutes to get the registers back online."