Tesla Service Center
7 Aerial Way, Syosset, New York 11791
About the Tesla Service Center
The Tesla Service Center located at 7 Aerial Way in Syosset, New York, is a premier car repair facility specializing in servicing Tesla vehicles. Our certified technicians are trained to provide top-notch maintenance and repairs for all Tesla models. From routine maintenance tasks to complex repairs, our team is dedicated to keeping your Tesla in optimal condition. Visit us today for expert service and exceptional customer care.
Photos of Tesla Service Center
7 Aerial Way, Syosset, NY 11791, United States
Opening hours of Tesla Service Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews of Tesla Service Center
"Went into their Brooklyn center with a flat tire due to NYC’s finest hidden potholes, charged for a tire swap but didn’t swap the tpms sensor with it and didn’t tell us. Came home to multiple warnings on the dash that tire was low on pressure and we may have a flat (we had to drive around 20 miles to get back home). Told us to bring it into the same service center again to have this new issue fixed. They later changed the location to this one as it is closer to our home. Went to this new service center location and was told we need to now pay again for a new TPM sensor as the first service center didn’t note it down. Unbelievable waste of time and money, terrible service."
"I have had the Tesla Y for a little over a year. Sun visor fell off 6 months in didnt seem to be screwed in properly. Back trunk plastic panel falling off. Seems to have assembly issues. The service is a 1 for flat tire fix. I would give it a zero but it was around the holidays. They were a no show the first time and then second time when i gave address they booked service to complete the flat tire change out at a service center; associate never told me. I bought the auto pilot for a month, def a decade away from ever being able to trust it. Anything that is not cookie cutter on the road the auto pilot has no idea what to do. They should refund anyone who purchased it. Only positive is car really does drive well. Service is not up to luxury car standards."
"Starting from when I parked and went into the Tesla building, Nick was there to greet me and get me started on my service appointment. He was there to answer my multiple questions and give me a heads up on the timeline of my services. Danny, my Tesla repair guy and I sat in my car so he could drive it around and hear the car squeak from a manufacturing defect of the upper arm control. Tesla 2019 model 3. He was able to explain what the problem was from the squeaking and said that it was an known problem. I was able to sit in the lounge while I waited for work to be done on my car. The bathroom was clean as was the lounge. They had free water bottles and free coffee you could make. I got alerts on my phone about the progress and knew exactly when to go back up to the Tesla service desk to ask more questions about the progress. Tommy explain that there was another issue that was noticed and even took me to see the problem on my car so that I could approve it or not. The visual was very helpful and seeing it directly in my car. I’m thankful to Nick for getting me set up and feel that I was in good hands, Danny for working on my car in a timely and clean manner, and Tommy for guiding me through the the original problem, as well as the pros and cons of the extra fix that was suggested. Going home I didn’t hear the bed creaking sound anymore from the front left of my car and was grateful to have a quiet car again! Thank you guys!"
"They took great care. Professional,to the point ,quick service. I wait 60 minutes and all 4 tires were changed... I certainly needed the new tires. Ride is much quieter .."
"Horribly incompetent location to get service performed. I identified a scratch on the paint in the lower bumper area on delivery day back in September. I brought the car here for service to fix the scratch as it would be covered. They said no bumper available so they'll need to order and I can come back in 2 weeks to get the service done. I make the trip out to the service center the second time and drop it off for repair. It was apparently "fixed" and I come by to pick it up but the same scratch is still there. Instead of replacing the lower bumper, they replaced the lower fascia piece which was undamaged. The scratch I identified at delivery is still present. I don't even want to pursue this further because the incompetence is outrageous and I know it still wouldn't get resolved. Thanks for wasting my time."
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