Buen Apetito inc.,

99 W River Rd, Waterville, ME 04901, United States

"Food was delicious. Busy atmosphere. Couldn’t stop eating the chips and salsa. The main dish, also delicious, was the chicken mango wrap. Portion sizes were great! Server was ok. We had a big party (9) so waiting for Drinks took a while but understandable. Her personality was a bit lacking. Another waitress stepped in to help and she was fabulous. That is my only complaint which certainly won’t keep me from returning. Overall a great place to dine out!"

"This place is phenomenal! It was EXTREMELY busy on a Friday night (pretty good indicator that it's popular because it's GOOD) but the wait was fine. The food and service were top-notch. Our waitress (Sarah) was very attentive and friendly even with it being close to the end of the night. The kitchen staff made everything perfectly and it was some of the best food my wife and I have had. Seriously, this place is a 10/10 and you will not regret it. Make sure to tip the staff they really deserve it for how hard they work!"

"Not kid friendly! Absolutely appalled at this establishment. We came in early (2 families) anticipating a wait, before our kids arrived we put our names on the "list" then sat down for a drink while we waited. Trying to avoid children anxiously waiting in the lobby. As the remaining family members arrived, we revisited the front podium and asked again about our table. At this point it had been an hour waiting. We were then told it would be ANOTHER 30 minutes, and shockingly we couldn't stay inside, that we needed to leave the high top and go sit in the entry hall with our kids. Two of our younger kids were very upset and uncomfortable as this all unfolded. This just kept getting worse, as the drink we had just ordered was then removed from our table and we were told by the bar keep to leave. Having worked in the industry this entire event is shocking to say the least. Leading up to this we have tried to order take out 4 times recently, and are always told they can't do it. (We ordered take out regularly throughout COVID, until one time we got rancid food, so we took a break for awhile and just this past summer started trying the food again from their new location). They told us come in to the bar, have a drink while we order. Which proved to be a complete disaster tonight. We took the two families elsewhere and saved the evening. But the kids were rattled and this entire event was ridiculous. They should have just saved us the hassle and said they couldn't accommodate families. To many strikes. We're not returning."

"Food was very well prepared, steak sizzling with ample sides. The staff is very well organized. Wait time was minimal if you arrive at opening time. The facility is very spacious and has great views of the golf course."