Empire Hunan

"There were crunchy metal or rock bits in egg foo young. General gaus was gross, all batter.. and the rice wasn't very fresh. The crab Rangoon and chicken fingers were good even though the fingers were a bit batter heavy. I won't order from here ever again."

"Placed an order on their website to pick up, at first it said my card was declined but then I got an email saying that they took the money. I tried calling them to make sure they had my order and the lady on the phone kept saying I needed an order number, which has never happened because I've ordered from this place multiple times and have never been asked for an order number. The lady on the phone kept trying to argue with me and everytime I would try to call she would pick up and instantly hang up. I've never had an issue with them until now. Unbelievable. Ever ordering from here again if that's going to be their "customer service""

"I just ordered from here and I will never do it again. First of all, the lady at the front is a complete liar. I specifically asked if there was salt, hot oil, and duck sauce. She said yes. None of it is there, but one small cup hardly having anything in it of duck sauce. THEN I tried the mixed vegetables. I just want to know how you mess that up? It tasted like poison! Like literal cleaner. The quality of the vegetables looked nice and I wished I could've ate them, but they tasted awful. The shrimp rice is a joke. I can't believe you upcharge for this mess. The chicken fingers must have been sitting there for quite a few hours because they were SO stale. I could go on but these were my biggest issues here. Too expensive for the quality of business."

"So amazing fast delivery for 3 pupu platers for Easter amazing flavor picky people chowed it all best place in Lowell. I can’t believe the people who posted one stars must be grumpy because this place just got new customers every time we order Chinese THANKS!!"