Pan Asia Restaurant

"I was missing my chicken wings for the second time ordering here. I was charged for 2 extra ducksauces(never have they charged me) and the lady said we have always charged never seen her working there before.I have been going there for years .So much for you tip 1.50 for 2 duck. Sauces.My teriyaki steak was missing a piece off it. They cut done on the rice portion. I am not going back for some time. price 20.00"

"I have ordered from pan Asia for years. We LOVE their food. But today is the last time we will ever order from them. Got home after a long day of work, had food deliver beforehand to my son. My son and I always split a plate. I specifically order the same thing almost every time, no vegetables because I am allergic to mushrooms. They sent the plate FULL of mushrooms. Unfortunately, my son at 1/3 of the plate before I could see it was wrong. I called pan Asia, they refused to replace the lo mein which was loaded with vegetables I always request to be held. The owner was screaming at me about my son eating the plate and my son should Have known it was wrong. They refused in the end to give me a credit or replace the lo mein, because they wanted the full plate that was incorrect back. We weren’t even asking for them to give me a whole new plate, just the lo mein. I cannot believe how unprofessional they are, I have never had an issue all the years we have gone in there. Sucks how a place that has good food can totally ruin themselves over how rude they can be."

"The "house" fried rice solely consisted of onions, bean sprouts, ham, chicken, and tiny shrimp. No Chinese pork, no beef, no other veg. $14.50. Might as well drive down the street to lilac blossom, little more expensive but higher quality. This rice was still delicious with all its oil, nice and fluffy, but this place cuts corners to lower costs. Liked that the rice was white, not brown colored. Open kitchen was quite clean."

"Fried wontons had nothing inside them... I called the restaurant to see if this was a mistake to only find out they don't put anything inside their fried wontons!!! What??? Pan Asia said they are, "like chips". I thought I might just be an uncultured swine and this may be a more traditional way of making them, but upon further research, wontons and fried wontons are always packed with filling in both American style Chinese food and traditional Asian cuisine. They should be listed as chips then in the menu. NOT a wonton. The disappointment doesn't end there though. It keeps going... I tried the egg rolls which didn't have a good crunch, and their Mongolian beef which I could not finish due to it's strange texture. It also lacked flavor and spice. I never really have extreme expectations for American style Chinese cuisine. Mint Cafe, Crane, and Zheng Garden all have good to decent food. But Pan Asia just set the new low bar for worst American Chinese food I've ever had. The only good part of my meal was the fortune cookie, which was not stale thankfully. "Affection is the broadest base of a good life," it read. Dinner ruined, no affection from me.."

"My order was wrong. I called and spoke to one person who agreed to a credit the night the order was wrong. I call back to pay for the difference as agreed to the night before, but then told I could not get the correct order because it would cost them too much. As I nicely expressed how that was not my fault, I got yelled at and then told I could not order any longer. I was told I had to come and pick up the order and got hung up on. I called back to do as his policy dictated and was then told that they refuse to do business with me. And that they would call the police if I called back. All this because they refuse to correct a mistake that would cost them money. These are the kind of people they employ, so imagine how this place is run. How is the food handled if this is howtignorant and unprofessional the employees are. He didn't want to hear what I had to say and made me the problem because he didn't have the professionalism needed to navigate the problem. I was willing to do as he said, but he didn't like the fact that I criticized him for his poor attitude. His grammer was as poor as his attitude. I would have paid the driver the $4 fee. I gave the driver $5 the night before when the order was wrong. These people don't deserve your money nor do they deserve to be in business. I will do everything I can to make how professionally poor they are."