Dunkin' 60 Fair Street, Norway, ME 04268

"We just had a wonderful experience with the person in the drive through! They gave us great service and we sincerely appreciated it. Plus the iced coffee was delicious!"

"This is the only Dunkin between Norway and Windham that can get my coffee right. The staff that works there are great as well and are nice to all customers from what I have seen. Whatever they are doing should continue as they are doing it the right way."

"I started out working at Dunkin Doughnuts. And so I always try to tip fairly well. You lost a nice tip. For whatever reason they decided they need to lock the doors to the bathrooms at this location. Great, cleaner bathroom So I ask for the key, a paying customer, was told I need to wait until they were "not busy". I thought this was pretty rude but I have a medical a condition so I really needed to go. So I got in line, assuming that the cashier would give me the key when she was busy taking care of me... Nope. When I got to her I asked for the key again and she told me I had to go to the worker preparing the food and wait "until she was not busy" Lost my sale. Lost my tip. Lost my business forever. Just a thought, normal people don't stop at dunkin donuts to use the restroom when they can wait!"

"Me and my wife were just in there we ordered ahead when we were 3 miles away when we got there our stuff wasn't done yet so we waited patiently when the girl came over and put our coffees on the rack but not our food I asked her for it but in her defense she did seem very busy I guess she didn't hear me then when a second worker came up I asked her and was completely ignored. So I reached behind the rack to the counter and grabbed my own bag. And the darker skinned girl sorry in advance I didn't get her name came and im not trying to be rude but out yelling at me instead of asking why I did what I did she was very rude yelling saying that I can't reach back there but I figured after asking twice and getting no response I was doing them a favor. But to be yelled at and accosted and I was told what I did was rude when she is literally yelling at me for taking what belonged to me . And I have been staying with them through all of the recent issues and was trying to be patient. You keep customers by being kind and understanding not acting crazy over something so simple. A little kindness never killed anyone"