Citizens Supermarket Branch
932 North Montello Street, Brockton, Massachusetts, United States
About the Citizens Supermarket Branch
Citizens Supermarket Branch is a convenient financial institution located at 932 North Montello Street in Brockton, Massachusetts. This branch offers a range of banking services including ATM access, personal banking, loans, mortgages, and investment options. Whether you need to withdraw cash, deposit funds, or speak with a financial advisor, Citizens Supermarket Branch is here to help. Stop by today and experience the convenience and expertise that Citizens Bank is known for.
Photos of Citizens Supermarket Branch
932 N Montello St, Brockton, MA 02301, United States
Opening hours of Citizens Supermarket Branch
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Citizens Supermarket Branch
"Very poor service from Edson if that was his real name today. Do better. Professional and respectful communication isn't that hard. A first for me at this bank and it was shocking."
"I had a highly disappointing experience with Wendy, the bank manager. Her behavior was nothing short of rude and extremely unprofessional. She displayed a complete lack of respect and courtesy during my interactions with her. I would strongly advise against dealing with her if you value good customer service and professionalism."
"This branch is a nightmare and I haven’t had an open account longer than a week. I went into the branch 3 times to rectify a simple issue and my issue is yet to be solved. My first appointment got cancelled and they weren’t even going to call me to let me know their system had been down for hours. The second time I walked in, I got told I couldn’t be helped because I didn’t have an appointment, even though I arrived hours before they even closed. The third time I went with an appointment and the Manager Wendy Perez tried to put people who got there after me, ahead of me, even though my appointment was with her! She reluctantly took me, 20 minutes late and acted as if I was an inconvenience. I was told I needed to come back with a different proof of address because the one I had didn’t suffice. I made another appointment later that same day with the branch manager Wendy and came with all of my documents, just to have to wait an hour and 15 minutes. The Manager Wendy, brushed me off to the new worker (he was very sweet and doing the best he could) who told me to come back the next day or call customer service. The new teller was able to update my address but didn’t even look at the document I was told I needed to have earlier in the day. I watched people who didn’t have an appointment be served before me even though I was just rejected 2 days before for not having an appointment. The unprofessionalism is unmatched to any other bank and I haven’t even been with them a week. I went and wasted hours of time just to leave with my issue unresolved and feeling unheard and as if I was an inconvenience. I will try another branch but if I’m met with the same unprofessionalism I will be switching banks."
"Drove out of my way to an actual branch open during normal hours now that they all close early. Got there and they wouldn't give me my money in the denominations I needed. Said it was due to a policy but the policy doesn't exist. Waste of time."
"Worst customer service. Signs are not well done for the lines. I stand in line to cash a check, 3 tellers look at you for 15 mins and don’t ask if help is needed. I asked if they are closed , no answer. Account w them? Never, don’t waist your time. Rude"
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