Taxpayer Advocate Service Office 310 Lowell Street, Andover, MA 01810

The Taxpayer Advocate Service Office, located at 310 Lowell Street in Andover, Massachusetts, is an independent organization within the IRS dedicated to ensuring that every taxpayer is treated fairly and understands their rights. If you are experiencing tax problems that you cannot resolve on your own, our advocates are here to help. Simply enter your notice or letter number to find out more about your situation and what steps you may need to take. Our office offers a variety of resources, including free IRS tax preparation assistance for qualifying taxpayers, information on VITA/TCE income tax assistance, and the taxpayer Bill of Rights which outlines the protections embedded in the tax code. Stay informed with our latest blogs, Tax Tips, and Tax News articles, and learn how the Taxpayer Advocate Service advocates for taxpayers. If you know of a tax issue affecting a large group of taxpayers, you can submit it through our Systemic Advocacy Management System (SAMS). Trust the Taxpayer Advocate Service to work with you every step of the way to resolve your tax issues and ensure that you are treated fairly.