Family Dollar 607 Smithfield Avenue, Pawtucket, RI 02860

"I wanted to buy Rotel but couldn't find it"

"Spent 3 hours of my Christmas Eve in this store searching for my keys and dealing with AAA delays after accidentally leaving keys at register for less then 1 min. One employee was very rude and non empathetic kept insisting keys were not and were never there and I had too many things in my hands. Another was very professional and helpful who saw the keys himself and kept insisting their existence to his co worker. I watched them both with nothing else to do but cry and wait on hold for 3 hours. The one who wasn’t nice to me, was not pleasant with anyone. Any customer that asked if he saw my keys he yelled at them that it’s not his problem and they aren’t there. He did offer me a ride while on one of his cigarette breaks. The other employee wearing a Santa hat was the complete opposite as I watched him interact with every customer in a positive helpful manner for 3 hours. By 9pm I walked to my car hysterical by now looking inside my car wishing for a Christmas miracle hoping my keys would just appear with so much to do and was already sick for a few days now in the cold rain. As I turned around I saw the Santa hat employee who’s name might be Nate, waving the most magical Christmas bell in the air I ever saw, it was my keys. The other employee who screamed he couldn’t help me for 3 hours, had them in his pocket the entire time. Someone get rid of that awful man and give the other employee a promotion just for being an amazing person and valuable worker."

"Just spend my whole lunch break on line and ended up leaving cuz there was no way I woulda made it back in time."

"This is the best family dollar that I’ve been in. The associates are nice and always greet you when entering. They always have lovely music playing in the background for our shopping experience. This family dollar always smells great. The products are in stock when I needed them. I’ve never had a problem. I’m a weekly shopper here."