Chipotle Mexican Grill 2 Wade Road, Latham, NY 12110

"haven’t had a bad experience here yet— staff is always super friendly & efficient, very kind even when we arrive desperately 10 minutes before they close. Kayla made our bowls tonight and she is so great!!! Hooked us right up. Will be returning & hoping Kayla is there."

"Terrible food. Been to this place few times and they never got the order properly done. Either the food was over-salted or too spicy when we didn’t order it spicy. Their salads look like somebody threw stuff randomly, quite often they didn’t have the ingredients that we ordered but some other ones. This later problem is a serious safety issue. Every time we left a tip trying to be nice but the place got much worse for the past two years. Their service is no better than the food. One time they lost my order and tried to argue but I showed them the email receipt. The manager claimed they didn’t get the payment and would give me the food for “free”. However, my credit card was actually charged - this is the right thing, the food is paid but lying manager isn’t. Finally, after them regularly missing items I decided to avoid this place."

"I ordered a burrito bowl on UBER Eats and this was what I received. The food in the picture looked like someone's leftovers."

"One of the dirtiest places I have ever seen. Someone has to tell the employees once they touch there face, hair or clothing they have to put new gloves on. I watched every employee touch there face, hat, hair etc and they kept making food. Look at the glass in front of the food, nasty. I walked right out after observing all of this."

"I ordered Sofritas veg. bowl and they added meat and ruin my food. I will not visit or order food from this place. I advised to all vegetarian people to avoid this place. If they are not respected your choice, culture and religion they are not deserving good customer."