H&R Block

"Terrible. Would give 0 if I could. I had a lot of issues with my taxes so I brought them in to this branch and the woman said I would not be able to file an extension (lie) and told me to not reschedule because I was taking up someone else's spot that really needs their taxes done.....don't go here."

"Didn’t help maximize my refund. your basic online tax platform asked me more questions to maximize my refund than the CPA did here. Only this year am I finding out that I’ve been eligible for certain adjustments for years. Can’t believe I paid $150 every year when a free online service did a more thorough job."

"My experience was okay. Just thought things could’ve been explained better. It was rushed in my opinion, and not like my previous experience with another H&R Block. They asked me to fill out a survey in which I did in MY honest opinion. Today I received a confrontational call from the H&R Block representative who gave me an attitude about my survey. Don’t ask customers to fill out a survey if you don’t want their opinion. One opinion isn’t going to make or break your career. WILL NOT be going back H&R for my taxes after that phone call."

"Me and my fiance made last minute appointments. The specialist stayed an hour late to accommodate us and went over all our options as first time home buyers and got us the best return possible and even gave us tips for next year and how we can get better returns next year. She was absolutely wonderful and its the second time she has stayed late for me! I will continue to return as long as she is in this office. I travel about 40 minutes specifically to this office because of the results even though there is offices closer to me."

"Worst experience of my life the supervisor is completely disrespectful and unprofessional. Did my fiance's income tax for some reason he never received his check no letters from the IRS no letters from the treasury department but yet we paid h&r block and they refused to assist us!! You better off going to Jackson Hewitt and they charge less"