CVS

"Pharmacy is the worst and the most rudest people I have ever dealt with this place needs to be restaffed asap !! Absolutely ridiculous the tall blonde pharmacist is the meanest and non helpful person I have ever came in contact with !!"

"Just called the pharmacy to inquire about my prescription and the lady was VERY rude. During the brief conversation she wouldn't let me talk. Before I was able to ask a question, she hung up on me."

"Broke a bottle of my insulin and needed it replaced immediately because they don't give me any extras. Used their app to order it, and was told that it would be ready by 2:00 p.m. at 8:00 a.m. I got to the store where they told me that they had no orders for me. I was then told that the order had been canceled and that they would have to check with my insurance company before I could get a replacement. This is the fourth time something like this has happened with them. I recommend that you DO NOT use their app because the app and the actual humans beings inside the pharmacy do not communicate with each other. And then when you go up to the counter, one out of five people is helpful."

"I am disgusted by the treatment from a woman in the pharmacy today. I called because of a problem with transferring a prescription, and not only did she not answer a single one of my very basic questions, but she hung up on me mid-sentence. Initially, she was pleasant, but as soon as I mentioned what prescription I needed help with, she was hostile. I called back as I wanted to give her the benefit of the doubt but was left on hold indefinitely. As much as I would like to say it was a mistake, there really isn't an excuse for treating people like that. I should also note that this phone call lasted at most 5 minutes, in which she neglected to explain anything. I've never had a bad experience here in the past, and the staff are always lovely, so I'm wondering what happened in this situation."

"Went to the pharmacy at 1:22PM to grab a prescription. I walked up to the counter that had 5 employees behind it, said hello, and had the screen lowered in my face. Zero acknowledgement, no "hey sorry we're closed for lunch" nothing. Looked me dead in the eye and just hit the button to lower the screen. Honestly the rudest pharmacy I've ever encountered. I work in a Drs office and have never been treated as a burden UPDATE: I called corporate (I'm not a Karen, but I took time out of my own lunch break to get this Rx)- Hillary is FANTASTIC. She apologized on CVS's behalf many times, completely understood where I was coming from, and directed all of my complaints to the correct department. She is honestly so great, I hope everyone who calls the corporate line gets her. PLEASE GIVE HER A RAISE CVS"