H&R Block

"Your employees are amazing and so knowledgeable with doing my taxes and the customer service is impeccable. Have been using H&R block for over 10 years"

"Very detailed and helpful. Made everything easy to understand. Polite and professional. I will be back next year and I have already referred my friends and coworkers."

"If your dealing with anyone beside massiata then I would not suggest going to this location I dealt with someone named Kathleen L and it was the worst experience ever. She said to come in and told me what I needed . I get there and it wasn’t what I needed. She lied about saying she called me before I left to try and catch me before I left out the door. Not one phone from her. This was all around horrible experience. I would work with anyone except her."

"It was quick. Massiata Fanny was the Analysis working w/me. She was very kind & sweet. She did her best to answer my questions w/o further confusing me. However the older women Blanche seemed very bitter & annoyed & was not really friendly, knowledgeable but w/o any finesse & borderline rudeness. I understand that taxes are a serious & important matter & that it's not social hour. But genuine care/concern/understanding goes a long way. Especially when frustration & emotions may be elevated. I was very upset that 2 of my jobs failed to take ANY state taxes out even though I specifically asked for an extra 5$ be deducted resulting in me OWING NYS 100's of $ for the 1st time EVER! & at a time when I NEEDED that $$ the most in order to keep my residence. Had Blanche been my Tax Analysis & treated me the way she did when Massiata asked her to assist in answering some questions for me....I probably would have politely thanked Massiata for all her help & walked out the door & went else where."

"I had a great experience working with all staff members here at H&R Block. My team colborated on a professional level and always impressed me with the amount of research and knowledge on every matter."