Village Market

"I am new to Hull. I have been to this store multiple times. Will not be back. Had an odd experience tonight (Halloween) with an older female who is a short employee. Another employee rang me up on their line. But, the credit card machine wasn't working. So, some angry employee who seemed mad at the world walked me to line 1 (customer service area) and rang me up again. I could have sworn that my credit card went through the 1st time, so I questioned it. Then, the angry, short mean lady was rude to me. I believe she called me a assh... and told me to be kind. 1st, I have a speech impairment and a disability (blind in my right eye). She was angry and rude for some odd reason. Maybe she wanted to go trick n treating for candy? Or maybe she realized that she is a rude lady who doesn't care about the store that she works in? I will never go in here again. I have heard from others bad things from my neighbors about this store. My goal now is to tell all of my family, friends, and coworkers how rude this store is to its customers. And PLEASE go elsewhere."

"I am only regretfully posting this review publicly because I found no contact information online and your employee refused to give me any manager’s information. I am a frequent shopper at Village Market, shopping there almost once a day. I find that almost all of your employees are incredibly helpful with a terrific attitude, I feel welcomed and often encourage others to shop their when visiting Hull. I regret to inform you one of your employees is the complete antithesis of these values I’ve come to expect from your store. She is not only the rudest and most hostile employee in your store, but the most rude and hostile person I have ever encountered in the town of Hull. It seems as if she actively seeks out conflict, spewing vile hostility at any unfortunate customer that crosses her path. The other employee working this night informed me that they too have felt the brunt of this hateful rhetoric/attitude. I do not understand why this employee seems to have targeted me, as I treat all employees with the utmost respect, telling them thank you sir/ma’am with a smile on my face. I recently left the United States Army after serving active duty, I am instilled with the values to treat every employee I encounter with respect and gratitude. I only mention this because I am sure your employee will try to twist her story with wretched lies no doubt. She brings disgrace, dishonor, and great shame upon your proud and reputable brand. I returned home to inform my family about this puzzling behavior, only to discover she has harassed and belittled my aunt on numerous occasions, I wish I could say I was surprised by this. I would like to discuss these incidents further, to help you protect your brand and customers from this poor excuse of an employee. Said employee informed me she was the manager when I politely asked to speak with one, so I would like to speak with the general manager if this is true. Thank you for taking the time to read this review, and I hope we can move forward amicably and your employees detestable conduct can be curtailed before it harms your store’s reputation irrevocably."

"A good local option for grabbing groceries in Hull. They have a selection of most items you would need, and the prices are a little high but overall very fair given it’s the only place you can go without a long round trip. Staff is friendly, and the lines move quickly. We’re fortunate to have this close by, and it’s very convenient."

"Edit: We were issued a full refund and a very apologetic (different) manager informed us that there was a mix up and we should have received a refund all along. We are so happy that this was just an error and our faith is restored in Village Market. We bought a $40 Christmas tree with an attached stand that we realized was broken when we tried to stand it up at home. We brought it back immediately with the receipt and the manager refused to take the broken tree back and refund us. We would have taken another tree but this was the last one. The manager told us because it wasn't food they wouldn't take it back. So they sold us a broken tree that is useless. Terrible customer service. Be careful buying non food items there if they're damaged you eat the cost. We will never step foot in this store again."

"Super friendly and accommodating. We ran out of powdered sugar at 6pm Christmas Eve and needed it to frost the cookies.. called ahead and they had a bag up front for us even though they closed in less than an hour! Amazing customer service and deserving of all your business! Shop here!!!"