Shaw's

"Visited this location last week, as a single mother working full time, I still require EBT and $100 dollar fruit and vegetables assistance card each month for my 4 year old. When I visited this location I grabbed $45 dollars worth of fruit for my child and some other groceries. On check out I was using self service, I ran my fruit card and it took off the $45 dollars then I couldn't swipe my EBT for the rest of my items. The girl on self check out seemed annoyed and canceled out my transaction. And ran my EBT card at her station. Causing me to be double charged. I lost $45 of fruit for my daughter, and $45 of EBT for food. I'm so upset im really struggling as it is this is a HUGE mistake. Please train staff to be more careful and not judge people who need assistance. As I said I work hard, and now we have 9 days with no food credit till the end of the month."

"Mice eating all the bread and foods droppings in the aisles.Raw chicken being placed in the hot cases. Do yourself a favor and drive 5 mins up the Road to big Y if not for your health for the safety of your family and the town this place is an actual food safety violation that should be condemned."

"I really wanted to give dug another chance at this location, but they really don't care. They always mark my items (unfortunately the ones I need the most) as out of stock , and I always have to go back to the store to get those items and literally I found everything; (and i saw a dug clerk getting ready another other and they were literally throwing out the items in their carriage thing, they dont give a ef) and I always set my order for pick up at least one day before, so they can have time to get the items."

"Subject: Extremely Dissatisfied with Shaw Store Experience Dear Store Management, I am writing to express my deep disappointment and frustration with the recent incident that occurred at your Shaw store. I regret to inform you that my overall experience was far from satisfactory and has left a lasting negative impression on both myself and my family. On our visit to your store, my wife and children were stopped by the store manager, who proceeded to subject them to unnecessary and intrusive questioning. Not only did this invasion of privacy make us feel uncomfortable, but it also caused my wife to become extremely upset and eventually reduced her to tears. As a concerned customer and a family-oriented individual, I strongly believe that a grocery store should be a welcoming and inclusive environment for all patrons. However, the actions of your manager contradicted this basic expectation and made it abundantly clear that Shaw store is not conducive to an enjoyable family shopping experience. I am deeply disappointed by the lack of professionalism and respect demonstrated by your manager. It is disheartening to witness such behavior from someone in a position of authority within your establishment. I strongly urge you to address this matter promptly and take appropriate action to ensure that no other customer has to endure such distressing treatment. In light of this incident, I am left with no choice but to reconsider my future patronage of your store. I sincerely hope that you will take my feedback seriously and make the necessary improvements to regain the trust and confidence of your customers. Thank you for your attention to this matter. Yours sincerely, [Dorothy]"